No necesitas herramientas eléctricas: ¡construir con WoodBlocX es fácil!
Nuestras jardineras, estanques de jardín y muros de contención de madera son muy fáciles de montar; en el kit viene incluido todo lo que necesitas para construir la estructura. No necesitas taladros ni sierras eléctricas.
Rápidas y fáciles de montar (¡como un Lego!), las estructuras WoodBlocX están diseñadas para durar 15 años o más. Para el montaje no se necesitan herramientas eléctricas, tornillos ni clavos.
WoodBlocX es un producto galardonado que te permite elegir cualquier forma o tamaño y que se adapta perfectamente a tu jardín. Para empezar, solo tienes que seleccionar una forma.
Incluso ponemos a tu disposición un Servicio de diseño gratuito con el que podrás crear diseños totalmente personalizados.
Jardineras, muros de contención, estanques de jardín… ¡constrúyelo todo con WoodBlocX!
WoodBlocX es un sistema de construcción modular único que te permite crear estructuras de jardín atractivas y duraderas, hechas de madera tratada a presión.
Los bloques BlocX son ligeros y están hechos de madera sostenible. Encajan entre sí con unas espigas especiales de plástico reciclado y permiten crear de todo, desde jardineras y bancales elevados hasta muros de contención y escalones, pasando por estanques y mobiliario de jardín.
Construir con WoodBlocX es coser y cantar. No necesitas cimientos, herramientas eléctricas ni conocimientos especializados. Las estructuras WoodBlocX, si se construyen siguiendo nuestras instrucciones paso a paso, permanecerán sólidas y fuertes durante 15 años como mínimo.
Thank you so much for the 5-star review!
We really appreciate it and hope to see you again in the near future
Adie @ WoodBlocX
Happy gardener.
Very prompt delivery and service.
Patricia Finch en Brandon
delivery was a bit off , but otherwise good
Andrew Pittaway
Great Raised Bed Result
The delivery notifications were a bit slow. Had a Wednesday notification for delivery then Friday. Finally arrived the following Tuesday. Fortunately not in a hurry for the goods but a more realistic schedule would have been helpful.
Thank you for the 5 star review!
We are very sorry to hear that there is a delay with your delivery but pleased to hear that you are happy with your purch
Adie @ WoodBlocX
Thank you for the 5 star review!
We are very happy to hear that you are pleased with your purchase and hope to see you again ve
Adie @ WoodBlocX
Solid and great construction
Fast delivery
David F en London
Thank you very much for the 5-star review! We appreciate it.
We are very pleased to hear that everything was to your satisfaction and we hope to see you again soon.
Adie @ WoodBlocX
GREAT RESULT - NEEDS MORE PRODUCTION THOUGHT
Delivery good. A few blocks missed out of the order - required two more deliveries due to a dispatch mistake.
Thank you very much for the feedback!
Some blocks may have been more wet than others as they would have come from a freshly treated batch of blocks.
We do recommend that all blocks are dried out before construction starts.
If there is anything else we can help you with, please feel free to contact our admin team at [email protected]
Adie @ WoodBlocX
Definitely buy again
Very helpful and rapid response on email questions before purchase.
Delivery took an extra day because of bank holiday in Wales - there wasn’t one in Scotland - so expected delivery date given on order was one out!
Thank you very much for the 4-star review! We really much appreciate it and hope to see you again very soon.
Adie @ WoodBlocX
Sean Richards en Kent
Helen Watson
Thank you very much for the 5-star review. We all really appreciate it here at WoodBlocX
Adie @ WoodBlocX
Mark
Thank you very much for the great review. Everyone here at WoodBlocX appreciates it.
We are delighted to hear that the missing components arrived to you quickly and everything was to your satisfaction.
Adie @ WoodBlocX
Thank you very much for the 5-star review. We appreciate it.
We are so pleased to hear that the payment issue was resolved quickly and to your satisfaction.
Please let us know if there is anything else we can do for you.
Adie @ WoodBlocX
Bespoke designed planter
Delivered promptly, Design service was very competent and interpreted my sketch well although I had to mail back and get revision since first quote was only partial including just one out of the 3 planters requested
David Hopper en Brentwood
Building blocks for grownups!
Custom designed with the client’s ideas for the site in mind, it came together well and looks rustically robust. The clear instructions and layer by layer fitting guide suppled made the job of building efficient. The nature of the task decrees a fair amount of ‘clout’, but do trust the designer’s colour coded ‘map’ when piecing the kit together.
Two comments:
The metal brackets used to secure buttresses do have an effect on fitting, as they are not recessed between block layers. Their accumulative thickness means longer blocks may not sit so well. They tend to ‘rock’ over the spot. A way round is to cut the block at this point, to allow the ends to sit level with those before and after.
Secondly, I suggest that the holes tin the capping, should also have the recess ring to allow the capping to sit snugly onto top block layer. While the capping is now tightly on, there is a slight unnecessary gap between it and the top block layer.
I haven’t included a photo for security reasons, but it does look good, made more of, with the addition of fence downlighting.
Good Afternoon!
Many thanks for the great review.
We will be sure to feed your comments back to management.
Can you send us some pictures of the issue at [email protected] and we will get this sorted for you?
Adie @ WoodBlocX
Excellent product from a very efficient company.
Excellent. The ability to virtually build the raised bed was very useful. Delivered on time. Due to a shower of rain some of the instructions were destroyed but a simple email to the company and another set were immediately emailed.
Graeme Closs en Dundee
Hi Graeme!
thank you for the 5-star review. We very much appreciate it.
We are thrilled to hear that everything went well.
let us know if we can do anything else for you in the future.
Adie @ WoodBlocX
Easy and looks good
Excellent. I was one block missing when delivered. This was supplied straight away
A fantastic product and service
Brilliant, can't rate Woodblocx enough
Thank you, you're feedback makes us very happy.
Adie @ WoodBlocX
Great raised beds
Ordering online is easy and delivery was excellent
Thank you for this lovely review. Your description/ advice is spot on and your garden looks lovely.
Adie @ WoodBlocX
Thank you so much for this lovely 5-star review
Adie @ WoodBlocX
Excellent Pond!
Delivered as planned. Communication from both WoodblocX and the delivery company was very good. Thanks!
Alan Dale en Worksop
This is wonderful to read, Alan, we're delighted you're happy with your pond and the service.
Adie @ WoodBlocX
Susan Mackellar
Thank you, Susan, for taking the time to write a review. We hope your grandson enjoys the raised bed for many years to come.
Adie @ WoodBlocX
Thank you for your welcome feedback. We're happy that you're happy with your pond.
Adie @ WoodBlocX
New project
Great service and order updates from delivery agents
Thank you for your valued feedback, we really appreciate you taking the time.
Adie @ WoodBlocX
Raised Bed
Excellent service. Arrived on time and was well packaged.
Christopher AITKEN en Telford
Thank you, Christopher, for taking the time to write such a lovely and detailed review. This certainly is great feedback.
Adie @ WoodBlocX
5 star
Great service, can't fault ?
Thank you so much for this fantastic 5-star review, we're thrilled that you're happy with service you've experienced
Adie @ WoodBlocX
Lego for adults
Good
A complete experience
Great service quickly answered all my questions
Brian Rolfe en Leicester
Great service.
Very helpful, great service. Can't fault them.
Repeat purchase, loved it so much we bought another a
Quick dispatch and delivered on a day of our choice. Delivery guy was great.
Missing pieces but looks good
Estimated delivery date did not match the delivery company's delivery date so perhaps estimated dates should be more realistic The response to me ringing about the 2 missing pieces was somewhat indifferent but they did at least send the correct pieces.
Great Service & Great Product
Quick turnaround, fully interactive design process. The build was easy and the result was very pleasing.
Thank you so much for taking the time to provide this amazing 5-star review and feedback. We are delighted you had a great experience and thank you for choosing WoodBlocX.
Kirsty @ WoodBlocX
Raised border transformation
We were kept informed from when the order was placed and it was delivered on the day we requested. Perfect
Tina Clark en Southampton
Excellent service
Excellent service both design and communication. They reacted swiftly when 1 item was missing so it did not delay my project. I still considered giving 5 stars.
Mark Ellis en Aberdeen
Woodblocx for ponds, steps and walls
Product delivered within 3 days of ordering. All in good order. Instructions easy to follow. Wooden blocks are sturdy and long lasting
Stephen Thompson en Seaton, Devon
Nice final product but very fiddly
Easy to order and delivered very quickly
Good design and good products
The woodblocx design service is really good (you can't get their stuff without going though it) but the designers I've dealt with have been really good at taking my original design and then making the modifications required when I realise that what I asked for is not quite what I wanted.
Elliot Uttridge
Very solid and easy to construct
Delivered on a pallet to the location of my choice. Build plans easy to follow
Robert Gurney-Smith en Northwich
Ron Gandolfo en IOW
A First Class Product and Company
From start to finish the service has been a first class experience. The product was delivered when it was scheduled and was well packed on the pallet.
DEREK MCMAHON en York
Quick and Easy
The website already had a lot of information but when I needed a bit more I was able and got a quick reply.
Calum Bruce
Thank you for the 5-star feedback!
We all really appreciate it and hope to see you again very soon!
Adie @ WoodBlocX
stewart mckeown en Glasgow
Thank you for the 5-star feedback!
We all really appreciate it and hope to see you again very soon!
Adie @ WoodBlocX
Raised bed and steps/seat
Excellent efficient service. Very happy
Thank you for the 5-star feedback!
I will be sure to pass your kind words on to Harry who will really appreciate it.
The pictures look fantastic!
Adie @ WoodBlocX
My latest WoodBlocX order.
I was kept undated re the delivery of my WoodBlocX.
Thank you very much for leaving the great feedback!
We are so happy to see a returning customer and glad you enjoyed the process.
Adie @ WoodBlocX
Thank you very much for taking the time to leave thew amazing feedback!
We hope to see you again very soon!
Adie @ WoodBlocX
Philip Edwards en Preston
Julian Badcock en Cambridge
Thank you very much for the 5-star feedback :). We hope to see you again very soon!
Adie @ WoodBlocX
Garden lego - almost childs play!
Very good. Elaborated on in the product review.
Steve Somes en TOWCESTER
Thank you so much for your amazing feedback! Everyone here at WoodBlcoX appreciates it.
Thank you so much for sending the photographs, your beds look fantastic!
Adie @ WoodBlocX
Great service
Brilliant service from start to end. Any queries Steven was amazing in customer services. Will go over and above to help. Wouldn't hesitate to use again.
Great quality products too.
Thank you so much for the fantastic feedback! I will be sure to pass your kind words on to Steven :).
Please feel free to get in touch with us before your next purchase and we will be happy to answer any questions you may have.
Adie @ WoodBlocX
Thank you very much for the 5-star review!
We hope to see you again very soon!
Adie @ WoodBlocX
Great service
Great service. Happy to help with any questions
Thank you so much for your kind words! I will be sure to pass these on to our Admin team.
We hope to see you again very soon!
Adie @ WoodBlocX
Top marks yet again.
My dealings with everyone at WoodBlocX has been good, efficient and always friendly. I only wish more companies were as approachable and helpful.
Thank you so much for your kind words! I will be sure to pass these on to our Admin team.
We hope to see you again very soon!
Adie @ WoodBlocX
Thank you so much for the 5-star review!
Everyone here at WoodBlocX really appreciates it :)
Adie @ WoodBlocX
Frederick Matthews
Thank you so much for the 5-star review!
Everyone here at WoodBlocX really appreciates it :)
Adie @ WoodBlocX
Superior product to anywhere else
Prompt efficient service
stephen taylor
Thank you for your kind words! We're thrilled to hear that you love the quality and appearance of your pond. Enjoy your stunning new addition!
Adie @ WoodBlocX
Arrived on correct day with plenty of communication beforehand. Driver was especially helpful.
Thank you for your feedback! We're pleased to hear that your delivery went smoothly and that you received ample communication. It’s great to know the driver was especially helpful. Enjoy your new setup!
Adie @ WoodBlocX
Good delivery time from when order placed
Thank you for sharing your experience! It’s wonderful to hear that the assembly was a success with a bit of teamwork and supervision from your dog. We're glad the diagrams were easy to follow and that the blocks fit together well. Enjoy your new setup, and kudos to you and your team for a job well done!
Adie @ WoodBlocX
Delivery in an ENORMOUS vehicle.
Compliments to the driver for turning in front of our cottage. Very impressive.
Thank you for your positive feedback, I'll be sure to pass this to the driver.
Adie @ WoodBlocX
Great
Shaun Cottrell
Chloe
Thank you for your kind words! We’re thrilled that you’re happy with your new retaining wall and that it made a great replacement for your old concrete wall. It's fantastic to hear that the delivery was quick and the assembly was easy. We look forward to serving you again in the future!
Adie @ WoodBlocX
WoodBlocX raised beds. Well worth the effort and the price.
From ordering to delivery was approx 10 days. Slightly longer than I was hoping.
Packed on a pallet and the wrapping was either loose or not there. But all the bits were there.
Maureen Zeiher en Tongham, nr Farnham, Surrey.
Thank you for your feedback! We’re glad to hear that the overall assembly was straightforward. Soft ground can sometimes be tricky, but it’s good to know you managed to get everything in place. If you have any future issues or need assistance, feel free to reach out. Enjoy your new setup!
Adie @ WoodBlocX
Excellent
Excellent service. Nothing is too much trouble.
Thank you for your lovely and welcome feedback. We're delighted that you're happy with your purchase.
Adie @ WoodBlocX
Lovey raised beds
Website easy to order from, great communication and arrived quite quickly by Palletways.
Polly en cannock
Thank you for your feedback! It's impressive to hear that your first WoodbloX bed lasted 12 years. It’s wonderful that your other beds are holding up well and continue to look great. We appreciate your recommendation and are happy you’re pleased with our products!
Adie @ WoodBlocX
Emma Jennings en Cambs
Thank you so much for your feedback. It's great to hear that the purchase and construction process was smooth for you!
Adie @ WoodBlocX
Great quality product.
Great service. Responsive and very easy to deal with.
Polite on the phone, ordering was painless.
Ed en Liss
That sounds fantastic! It's wonderful to hear that the raised vegetable bed and tortoise enclosure turned out just as you envisioned. It's even better that you got to share the building experience with your kids—those are memories they'll cherish. Enjoy your new veg patch and give a little pat to your happy tortoise for me!
Adie @ WoodBlocX
Thank you WoodBlocX, my garden looks great.
The design service created exactly what I needed this time and previously the automated planter creation tool has worked perfectly. No complaints anywhere.
Ben Greenfield en Ashford
Happy overall
Helpful service, minor problem with missing part but problem was sorted, and happy overall.
Niall Ninnes en Hayle
Great Service and customer care
Great service from customer care, dispatching replacement fixing kit the same day.
Robert Johnston en Stonehaven
Speedy delivery
Sean Palmer
A very clever way to build raised flower beds
WoodBlocX is an ingenious way to build raised beds in a garden. Effectively it is building wooden raised bed frames in a a similar way to Lego bricks. The wooden blocks have a square cross section of 10cm x10cm and come in various lengths. Each layer of the blocks is secured by plastic dowels which ensure a very rigid structure to be quickly built.
The website is superb and enables a user to think what type of raised bed layout that they would like. When a rough plan is submitted to WoodBlocX a very clever designer produces a
superb 3D picture of your rough plan and a detailed layer by layer of how to build the structure. This only takes a few days and once ordered the delivery soon arrives on a very secure pallet.
Construction is a pleasure for any competent DIY enthusiast which can only be dampened by the atrocious wet weather that I encountered during the task. Nevertheless I did ensure that the the structure was level and looked like the original design.
Peter Bates en Preston
Poor
Good products, friendly people.
Friendly and helpful.
Would recommend
Choice of delivery days which was nice
Repeat order
Great product, I have had six lots, fast and friendly service.
graham HARRISON en Leeds
I highly recommend Woodblocx
Woodblocx service was great. The website was really simple to use and the instructions were really clear.
Mark T en Telford
Fantastic product brilliant service
Brilliant from start to finish. Ordered, asked for a certain delivery date. Arrived on that day with the transport company giving me an hours notice before they arrived. Can't ask for more than that.
Sharon Schofield en Cleethorpes
Excellent product
Very helpful, everything happened as to schedule
Maire Cotton
Nick Brier en Sheffield
Genius design
Delivery was a lot longer than website suggested. Delivery company did finally contact me to apologise, saying they had drivers off sick.
Great product, great service it's a shame they use a less great courier.
Delivery was a bit late but that was due to the delivery company only delivering to our area once a week.
Emails to Woodblocx were answered promptly and all questions answered satisfactorily.
This was our first purchase as a test to see if we wanted to build our garden using Woidblocx. They've passed the test as far as we're concerned.
Kenny Burnett en Aberdeen
Peter WILSON
Excellent design and timely delivery.
Design was excellent and although the delivery was one day later than woodblocx had stated, the pallet delivery company kept me informed so this was not a problem. However, one of the long coping blocks had been mitred to the wrong angle so could not be used.
Peter Laughton en Stanwick, Northants
Good product - highly recommended.
Great service, goods arrived safely on one pallet, although the pallet did not quite make it!
John Philip Cranston en Daventry
Two new raised planters
Very helpful & efficient when contacted whilst completely understanding my issue.
Nicholas F
Excellent wood Lego system
Excellent design service and very competent designer who interpreted by requirements exactly.
An expensive regret!
A noticeable difference between the promotional videos and the realty of a poorly packed pallet, half covered in plastic.
Would recommend looks so tidy
Would recommend
They couldn't;t have been more helpful.
CP en Nottingham
Good service, but after short time surface rust appeared on protectors
The protectors arrived without the securing kit, but Woodblocx customer service immediately dispatched the kit and it arrived within 2 days.
Robert Johnston en Stonehaven
Fantastic raised pond
We loved the raised fish pond. It was easy to assemble and it just puts the finished touch to our garden. We thought it was definitely worth it.
Mistake with order quickly rectified
Although a mistake was made regarding my order, Woodblocx quickly sent a replacement. Very happy with service
Thank you so much for taking the time to provide this 5-star review. We hope you are enjoying your product and thank you for choosing WoodBlocX.
Kirsty @ WoodBlocX
Thank you so much for taking the time to provide this 5-star review. We hope you enjoying your product and thank you for choosing WoodBlocX.
Kirsty @ WoodBlocX
Excellent customer service
Ruaridh McIntyre en Glasgow
Community Water feature
Designer Harry was a great ambassador for your brand. The pallet delivery people incomparable. Instructions and information excellent.
Excellent finished product
Good
Lauren Brown en Chelmsford
Great company great product
Great service even when some pegs were missing from the order.
Shelagh Millett en Newbury
Great product & service!
Great service - easy design service and delivery!
Declan Jones en Hertford
Quality product that was very easy to assemble. Would definitely use again
Cannot be faulted, very quick delivery and excellent after sales service as well.
Fabulous Raised Beds
The website is easy to use and you can change the sizes easily to check the prices. Always despatched quickly with plenty of communication by email. The delivery company is Palletways and they always call to book in the day of delivery. If I am not at home the helpful driver leaves the pallet for me exactly where I asked for it to be left. The pallets are always well packed to ensure the items arrive in good condition. Clear assembly instructions are sent by email. Just love this company and their products.
Susan Hawkins
Raised bed designed to fit corner area
Arrived on date requested, driver very good and put the delivery in garage for me to protect from rain.
Instructions clear and easy to follow, Assembly straightforward and no issues.
The retaining plates could have clearance holes to make fitting over the dowels easier. Problem I found was difficulty in fitting dowels through the holes, a larger hole would be better and this wouldn't be detrimental to the design.
Other than that very good and people who have seen love the detail and say it looks nicer than sleepers
Paul Monks en Warrington
Marian Smith en Salisbury
Worth ordering
Great service very quick delivery
Shelagh Millett en Newbury Berkshire
Jules T
Pond review
Quick and efficient
Nigel Earp en Weymouth
Great Service
Great service
Thank you for your 5-star review. We hope you are enjoying your WoodBlocX product an hope you will consider us again in the future.
Adie @ WoodBlocX
Disappointed given price paid and online pictures
Like custom build and clear comms on delivery.
4* as the delivery driver firstly came a day early when no one was in and threatened to leave the delivery on the pavement and leave. Then on delivery, I was surprised they just leave the wood on the pavement and go. Took ages to transport the wood into the garden.
Harley en London
Very pleased with the product and a good quality and good looking addition.
The delivery company that WoodblocX used were very efficient and professional and we were kept updated by email and telephone from order to delivery.
Excellent Product which I highly recommend
Excellent service how can you improve on perfection ?
Andrew Rowley en Shipley, Bradford
Goodish but could be better.
Service was good. Was able to talk to someone to arrange am delivery.
Gary Stewart en North West
Clive Holloway en Chichester
Love the product, love the service
Kept informed throughout the process. Email instructions received in plenty of time and the product arrived as per proposed date. Delivery company were great too
Mark en Shropshire
Great product!
I had to contact regarding damaged parts when it had been delivered it was sorted promptly.
Okay - underwhelming
Very good delivery
Great above ground ponds to fit any space
Excellent service. Good delivery company (Pallet Ways) dropped the pallet of at my back gate
Russell Leigh en Salisbury
Malcolm Martin en isle of wight
Beautiful shaded corner
I needed to hold and then change my order and they were very helpful.
Fabulous product and great service.
Superb throughout.
Simon Walters en Preston
Excellent
All good.
No problems
Terence Kathrens en Llanelli
Great product& excellent service
Extremely helpful
Richard Hughes
Lovely well made product
Really fast delivery. Ordering was very easy
Awesome raised bed
Great customer service, very responsive and easy to deal with. Harry was quick to respond and the attention to detail was impressive. Highly recommended.
Simon Bond en Chichester
Brilliant raised bed
Excellent service quick delivery
Second Woodblocx Raised Bed
Delivery was on time and everything was very well packaged.
Stephen B en Rugby
Very helpful with advice i received after contacting.
Gerald Jeffery en Doncaster
Thank you, Gerald, this is great to read. We're pleased that you've had a positive experience.
Adie @ WoodBlocX
Great product and great service
Clear instructions throughout all the process. We asked to postpone the delivery and it has been executed smoothly
David VINCENT en London
This is great to read, David, we're so pleased that you're happy with your WoodBlocX and the service you've received.
Adie @ WoodBlocX
My pond
Very quick and good
Michael Gollner
Tim Burnell en London
Great kit for a complete novice but some niggles
Delivered on requested date but packaging had split so some items were missing.
Custom designed raised bed with 45 degree angled section
tops
I had a slight issue which was resolved easily after getting in contact with Woodblocx customer service. The issue was dealt with quickly and professionally....what more can you ask for?!!
Helen en Tenterden
Brilliant Product
Excellent service. I had contact them a few times as I was unclear what I wanted. A design was produced which I loved . Easy to put together
Thank you very much for the 5-star review and the kind words. We are very happy to hear that you found our Design team so helpful. We are glad to hear that you are pleased with your purchase and hope to see you again soon.
Adie @ WoodBlocX
Novice successfully builds own raised bed
Very good service, with helpful people at the end of the phone answering my sometimes naive questions.
Thank you very much for the 5-star review and the kind words. We have passed these along to our Admin team who will be delighted. We hope to see you again very soon.
Adie @ WoodBlocX
Good service
Deliver to drive promptly. Easy to assemble and good quality.
Thank you so much for this 5-star review! We appreciate you taking the time to leave your feedback. We hope to see you again soon!
Adie @ WoodBlocX
Matthew Harris en Boston Spa
Thank you so much for this 5-star review! We appreciate you taking the time to leave your feedback. We hope to see you again soon!
Adie @ WoodBlocX
Good product.
Very good communication.
Richard Evans en Basingstoke
Thank you so much for this 5-star review! We appreciate you taking the time to leave your feedback. We hope to see you again soon!
Adie @ WoodBlocX
Does the job
Planning / ordering and despatch was great - Third party transport caused a number of problems
thank you for your 4-star review! We appreciate your kind words and are happy to hear you enjoyed your purchase. We hope you'll be back again soon! If there's anything our team can do to make your next visit even more enjoyable, please don't hesitate to let us know.
Adie @ WoodBlocX
Great product , but delivery issues
See previous comments
thank you for your 4-star review! We appreciate your kind words and are happy to hear you enjoyed your purchase. We hope you'll be back again soon! If there's anything our team can do to make your next visit even more enjoyable, please don't hesitate to let us know.
Adie @ WoodBlocX
Good quality, would recommend.
Dont have the right gear to leave a photo, although the delivery was a few days late from the original delivery date.GG
Hilary Greenfield. en Shrewsbury.
Hi Hilary, thank you for your positive review! We appreciate your kind words and are happy to hear you enjoyed your purchase. We hope you'll be back again soon! If there's anything our team can do to make your next visit even more enjoyable, please don't hesitate to let us know.
Adie @ WoodBlocX
Good company and good customer support.
I had good customer support, though slow, when we had a problem with the wood in the planters rotting during the warranty period. WoodBlocx kindly replaced the planters and provided good aftercare service when some incorrect wooden blocks were delivered.
Thank you so much for taking the time to leave us a 4-star review! We're thrilled to hear that you had a positive experience with us. Your feedback is greatly appreciated and helps us to continue improving our services.
If there's anything specific that stood out to you during your visit, or if you have any suggestions on how we can make your experience even better next time, please feel free to share. We're always here to listen to our valued customers.
Adie @ WoodBlocX
Number 3
Good quick reply’s & great help that listens to what I say That is why we used them again
REV DR COLIN RYAN en Radstock
Thank you for your amazing 5-star review! It is great to hear from you again. We appreciate the kind words and hope to see you again soon.
Adie @ WoodBlocX
Highly recommended = a great planter which was exactly what I was looking f
Great product. good website and very clear instructions
Louise en Solihull
Thank you for your amazing 5-star review! We're delighted to hear you had such a positive experience. Your kind words mean a lot to us, and we're excited to continue providing you with excellent service in the future.
Adie @ WoodBlocX
Great support
The staff at WoodBlocX were very responsive and helpful.
Keep it going.
Iain Brown en Wellingborough
Thank you for your amazing 5-star review! We're delighted to hear you had such a positive experience. Your kind words mean a lot to us, and we're excited to continue providing you with excellent service in the future.
Adie @ WoodBlocX
Excellent company
Excellent service and fast delivery
Thank you for your amazing 5-star review! We are delighted to hear that you had a great experience with us. Your kind words mean a lot, and we look forward to welcoming you back again soon. Thank you for your support!
Adie @ WoodBlocX
Excellent company and excellent quality product.
Excellent service. Very helpful at the start with the sizing recommended.
Good delivery service. No issues what so ever with the goods.
Thank you for your amazing 5-star review! We’re delighted to hear that you had a fantastic experience. Your positive feedback means a lot to us, and we can’t wait to serve you again in the future.
Adie @ WoodBlocX
Great product
Excellent service, the whole process was enjoyable
David Hunt en Edinburgh
Thank you for your amazing 5-star review! We're delighted to hear you had a wonderful experience. Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back soon!
Adie @ WoodBlocX
Thank you so much for your fantastic 5-star review! We're thrilled to hear you had a great experience. Your support means the world to us. We look forward to serving you again!
Adie @ WoodBlocX
Great stylish product.
A great variety of predesigned ready to make products, to suit all.
John Inglis en Eyemouth
Thank you so much for your fantastic 5-star review! We're thrilled to hear you had a great experience. Your support means the world to us. We look forward to serving you again!
Adie @ WoodBlocX
Make sure you keep your invoice for the full 15 years
Claimed could not find a record of my purchase even though my item was still within their 15 yr guarantee period. Only offered a discount on a new item.
Mark en Bath
Just what we needed
Delivery and packaging excellent.
Ordered online without any problems, very efficient website.
Paul Woodruff en Bexleyheath
We're delighted to hear you had a fantastic experience with us! Thank you for the glowing review and for choosing our service. Your satisfaction is our priority!
Adie @ WoodBlocX
Jane Latto en Honiton, Devon
We're delighted to receive your 5-star review! Thank you for your support and for taking the time to share your positive experience with us.
Adie @ WoodBlocX
We're overjoyed to receive your glowing 5-star review! Thank you immensely for your support and for choosing us. We look forward to serving you again!
Adie @ WoodBlocX
Product delivered on time via third party delivery company.
Thank you so much for your kind words and positive feedback! We're thrilled to hear you enjoyed your experience. Everyone at WoodBlocX appreciates your support!
Adie @ WoodBlocX
Thank you for your feedback. It is completely normal for your BlocX to arrive slightly green due to the treatment these go through prior to reaching you. More information regarding this can be found at https://help.woodblocx.co.uk/en/article/why-is-my-woodblocx-timber-green-6rdxh0/
Adie @ WoodBlocX
Good communication
Efficient delivery
Thank you for your review and feedback. We are delighted you had a good experience with the communication and the delivery. We are sorry you found the build difficult. We always recommend you build on a flat surface to protect the stability of your product.
Adie @ WoodBlocX
Great product and genius instructions
Efficient delivery contractor and easy to order online, delivery came exactly when we wanted.
Good kit but could have done it better
Prompt delivery but not five stars unless you include the instructions.
S E A Fortune en North Wales
Thank you for your feedback. We provide instructions with every order attached to your confirmation email. We also have the option for a paper copy customers can choose at the checkout when ordering. We are glad you are enjoying the product now that it has been built. Thank you for supporting WoodBlocX.
Adie @ WoodBlocX
A retaining wall to fit the space.
the service is excellent.
GUY CHARLES FERNLEY NEWCOMBE en Cambridge
Perfect for the job
Very helpful and understanding customer service team.
Ivan en Eastbourne
Small retaining wall
Service was amazing. Really clear emails about delivery, building etc. again, really can’t fault the service from beginning to end.
Thank you for taking the time to provide this lovely 5-star review. We are delighted to hear you had a great experience with us and hope you will consider WoodBlocX again in the future. Thank you for your support.
Adie @ WoodBlocX
Mostly good although I did have to call because I hadn't received any delivery instructions, and it wasn't in fact delivered on the day that it said when I ordered it.
Alison Price en Bournemouth
Thank you for taking the time to provide this lovely review. We are sorry there was a delivery delay and your instructions were digital. We do have the option for paper instructions which can be chosen at the checkout if you wish to purchase from WoodBlocX again.
Adie @ WoodBlocX
Raised bed planter
The people at woodblocx can't do enough to help. Always quick and comprehensive replies to emails.
Thank you so much for this wonderful review. We are so happy you are delighted with your products. It's always lovely to receive such lovely feedback. Thank you for your continued support.
Adie @ WoodBlocX
Excellent product. If you can build “LEGO” you can build Woodblox.
Very good service, delivery company were very helpful, a spare block of each size supplied with plenty of pegs to complete the job.
Thank you for taking the time to provide this wonderful 5-star review. We are so glad you are enjoying your product. Please feel free to share your pictures when your seeds begin to grow as we love a picture of our customers' products. You can share these via [email protected].
Adie @ WoodBlocX
Garden pond for Lego enthusiasts.
Slight delivery delay (3 days), but not a problem. Downloaded instructions easy to use for wooden building blocks, although instructions regarding liner a bit incomplete/vague (eg. No hints or tips regarding making holes in liner through which to pass the final layer of pegs - in the end I used a craft knife, cutting around a 2 p coin). Overall, however, very satisfied with the end result.
Helen Fearnley en Wellingborough
Thank you for this lovely 4-star review and we really appreciate your feedback regarding the liner. We will ensure this is feedback to the relevant team for improvement. We are delighted you are happy with the end result.
Adie @ WoodBlocX
Great product - very pleased
It was very good- prompt and good instructions on how to complete. My only issue is we have so much surplus materials -5 blocks of wood and a whole bag of dowel protector and dowels and I want to return them for another customer without spending a fortune in postage….
Isabel Gwyther en London
Thank you for your lovely 4-star review. We send additional components with all products. If you have many additional components you can always build an additional planter bed for your garden. Alternatively, you can dispose of these additional BlocX at your local refuse site.
Adie @ WoodBlocX
Straight wall
Bag of dowels missing , connected Woodblocx and item dispatched arrived next day
Thank you for taking the time to provide this 5-star review. We are delighted your missing component was delivered promptly and you are now able to enjoy your WoodBlocX product.
Adie @ WoodBlocX
Slight problem with underside of Block Holes
Service is Excellent with prompt and easy Delivery
David Howell en Stroud
Thank you for this lovely 4-star review. We are delighted you continue to choose and enjoy WoodBlocX products. We really appreciate your ongoing support.
Adie @ WoodBlocX
Thank you for taking the time to provide a 5-star review. We really appreciate your feedback and are delighted you like the result.
Adie @ WoodBlocX
Easy to purchase and easy to redeem.
Thank you for this lovely 5-star review. What a lovely gift to provide your Sister. We hope she enjoys her product.
Adie @ WoodBlocX
Excellent
I ordered on line very straight forward with the drop down to find size that we wanted
Gillian Moss en Bicester oxfordshire
Thank you for taking the time to provide this amazing 5-star review. We are glad you were able to get the dimensions you desired. We hope you choose WoodBlocX again for any future products.
Adie @ WoodBlocX
Super circular raised flowerbed
Very efficient, immediate confirmation of order and assembly instructions. Palletised delivery to our driveway a day ahead of the expected date.
Roy and Sandy Bannister en Worcester
Thank you for taking the time to provide this amazing 5-star review. We are delighted you found the build of your planter and thank you for sharing the picture with us. Thank you for supporting WoodBlocX.
Adie @ WoodBlocX
Delivery was closer to 2 weeks than the 3 -4 working day promise. You also get a free wooden pallet to dispose of.
If you like the challenge of jigsaw puzzle, then this is the product for you.
Thank you for taking the time to feedback. We would love to understand what happened during the delivery process as this is highly unusual. I'm so sorry that we fell short of your expectations on this occasion and welcome more detailed feedback. Please do get in touch if we can assist you at admin@woodblocx
Adie @ WoodBlocX
Thank you for taking the time to provide a 5-star review. Your feedback is very important to us .
Adie @ WoodBlocX
Woodblox kit arrived on time with everything ready to assemble. Went together easily following provided instruction. Very pleased with finished raised bed. This my second time I have ordered from woodlox and would have no hesitation in recommending them to others..they provide your own design to your personal measurements, what could be better with great service too.
Calum McFarlane
Thank you for providing this amazing 5-star review. We're delighted to hear about your positive experience with WoodBlocX and thank you for choosing WoodblocX again.
Adie @ WoodBlocX
Ordered a raised planer, arrived quickly and everything fits together perfectly as per instructions.
Nick Atkin en Peterborough
Thank you for providing this lovely 5-star review. We're delighted to hear you had such a positive experience with your raised planter and thank you for supporting WoodBlocX.
Adie @ WoodBlocX
Great helpful people to deal with
Great company to deal with as well as having great products and very helpful staff
Peter Sewell
Thank you for taking the time to provide this lovely 5-star review. We're thrilled to hear you had such a positive experience and thank you for supporting us..
Adie @ WoodBlocX
Helpline helpful with small query I had.
Thank you for taking the time to provide this amazing 5-star review. We're thrilled to hear that you had such a positive experience with both the helpdesk and the build. Thank you for supporting WoodBlocX.
Adie @ WoodBlocX
Fab service and great product!
Great service - WoodblocX were really flexible on the delivery date, and rectified a misunderstanding in order to get our raised bed to us in time. The customer services agent was SO nice, and she made it very easy to resolve the change in delivery dates.
Sonali de Alwis en London
Thank you for taking the time to provide this amazing 5-star review. We're thrilled to hear that you had such a positive experience with us and thank you for supporting WoodBlocX.
Adie @ WoodBlocX
Not great
Rubbish as no idea where my product is
Great! Service
Cathy Laidley en London
Garden upgrade
Excellent service
Would recommend and certainly use again
Great design
mr trevor scarth en Sunderland
Excellent product. Easy assembly
steven rivans
Nice planter
Great product. Speedy delivery. Easy to put together.
Looks fantastic in its new location.
Great product, supported by helpful staff.
Helpful and friendly staff who helped get the order right. Good instructions, clear pictures and descriptions of a good quality product. Great to be able to design the right raised bed for our space. Only lost a star as there were missing pieces, quickly sorted.
Deborah Ivanova
Thank you for taking the time to provide this amazing 4-star review. We are sorry your order was originally incomplete however we are glad this was resolved quickly. Thank you for supporting WoodBlocX.
Kirsty @ WoodBlocX
Great Raised Bed and a great service
We knew what we were getting and when and everything arrived on time
Chris Osborne en Oxford
Thank you for taking the time to provide this 5-star review and we are delighted you love your raised bed. Thank you for choosing WoodBlocX.
Kirsty @ WoodBlocX
Great service
Ordering was simple, delivery was quick, and construction easy.
Allen en Peterborough
Thank you for taking the time to provide this 5-star review. We are delighted you found the process of construction easy and thank you for choosing WoodBlocX.
Kirsty @ WoodBlocX
Found on line and looked good. Being able to design the size I wanted was the main reason I chose them. I had a few queries and phoned and got great feedback. I ordered on line a raised bed 2 * 1 meter approx. It arrived as I wanted 4 days later. The courier service was excellent and the guy left it where I asked.
I completed the build within one day. They make it quite clear to have a flat service. I was putting it on soil so did the best I could. I could have done better but with a bit of adjustment during the build, finished. Spending time preparing the site is a must.
The raised bed looks great.
Ian Harper en Headley
Thank you for taking the time to provide this amazing 5-star review. We are delighted the whole process from ordering to construction was straightforward for you. Thank you for choosing WoodBlocX.
Kirsty @ WoodBlocX
Looks great!
Recently received my new raised bed. Ordering on the website was fairly easy however one thing that was slightly annoying was the delivery date which changed a few times. One date was offered on the web page before I ordered then after I made the order it changed again and once again when I was asked to pick a day for delivery it changed.. I did have to contact customer services on 2 occasions and the staff were very quick to respond. The guy who delivered it was also excellent. The product itself was pretty easy to put together on my own and looks great now it's been put together.
Shane Minihane
Thank you for your 4-star review. We are sorry to hear there were some delivery issues however happy to hear you are happy with the overall product and the service you received when contacting our customer services team.
Kirsty @ WoodBlocX
Fantastic product Lego for adults
Having used Woodblocx for about 15 years on two properties we have always found the ease of design to ease of build very good, the product looks fantastic when built
richard elborough
Thank you for taking the time to leave this amazing 5-star review! We are glad you found the assembly easy and straightforward. Thank you for choosing WoodBlocX again.
Kirsty @ WoodBlocX
Great pond
Really pleased with my bespoke raised pond, it was very easy to assemble with the the instructions which were very clear. Delivery service was great too. A great company to buy from
Thank you for taking the time to leave this amazing 5-star review! Your pond looks amazing and we are glad you found the assembly easy and straightforward. Thank you for choosing WoodBlocX.
Kirsty @ WoodBlocX
Very good clear answers to questions when phoned for advice. Also the paper instructions were excellent, easy to follow and made the construction go well.
Alasdair Gordon-Rogers
Thank you for your 4-star review! We are grateful you took the time to provide this feedback and we are delighted to hear how easy the building process was for you. Thank you for choosing WoodBlocX.
Kirsty @ WoodBlocX
Clear design to self-build
Great. Service
G Fitzgerald en London
Thank you for your 5-star review! Your feedback is very important to us so thank you for taking the time to leave this review. Thank you for choosing our WoodBlocX!
Kirsty @ WoodBlocX
Excellent and Speedy Service
Excellent service and products!
After 8 years, I needed a replacement part, which was dispatched swiftly. I love my WoodbocX Cheesewheel which presently has 1000 tulips planted in it.
Ian en Glasgow
The service and product was good.
Thank you for your 4-star review! We appreciate your support and are thrilled to hear you enjoyed our product. Your feedback means a lot to us.
Kirsty @ WoodBlocX
Looks solid and very presentable and not difficult to construct
My main concern was whether at my age (84) I would be able to handle the delivery and construction. The answer is Yes. Because no component is unduly large, I was able to build an L-shaped pair of beds for herbs that will serve the purpose exactly as intended. And I shall order again for the next phase of garden re-design.
Dennis Harding
Thank you for your 5-star review! We're delighted to hear your experience was straightforward and easy. Your feedback is important to us and we appreciate your support.
Kirsty @ WoodBlocX
Really easy service and straight forward build
Richard Davies
Thank you for your 4-star review! We're delighted to hear your experience was straightforward and easy. Your feedback is important to us and we appreciate your support.
Kirsty @ WoodBlocX
The service was excellent. The Blocx arrived exactly as promised.
Myraised beds are looking great. So pleased. The instructions supplied are so clear and precise and really well thought out. It’s Lego for grown ups. Really.looking forward to getting growing. Thank you.
Carole Creary en Northampton
Thank you for your thoughtful 4-star review! We appreciate your feedback and are delighted to hear you are enjoying our product. Thank you for your support.
Kirsty @ WoodBlocX
They were able to design what I wanted for our garden
Helen WIms
Thank you for your 4-star review! We're delighted to hear you enjoyed our product. Your feedback is important to us, and we appreciate your support.
Kirsty @ WoodBlocX
Top Design, Quiality product
Prompt service and great product.
They've made some changes to the pegs that the top rail sits on which is good - means you don't have to trim them yourself anymore.
Thank you for your 4-star review and feedback! We are thrilled to hear you enjoyed our product. Your support is important to us.
Kirsty @ WoodBlocX
First class product and service
Excellent design service and clear and responsive communications including all questions answered
Thank you for your 4-star review! We appreciate your support and are thrilled to hear you enjoyed our product. Your feedback means a lot to us!
Kirsty @ WoodBlocX
Good pond for situations where a dug pond is not an option
Excellent service and communication
The wood does not look as new and yellow as the photo. Feel the appearance somewhat misrepresented . But fits together well to make a sturdy structure.
great service,thank you
Sid Bower
Thank you for the fantastic 5-star review! We're delighted to hear you had a positive experience. We appreciate your support and look forward to serving you again!
Adie @ WoodBlocX
Absolutely marvellous easy to build and looks fantastic.
Lee Williams
Thank you for the 5-star review! We're delighted to hear you had a positive experience ordering from us and love the product as much as we do. We appreciate your support!
Adie @ WoodBlocX
Super happy with the choice!
Excellent product quality and easy to assemble
Sean Fairest
Thank you for the 5-star review! We're delighted to hear you had a positive experience ordering from us. We appreciate your support!
Adie @ WoodBlocX
Just excellent all round service from design process through to delivery. Already have 2 Woodblocs raised beds and they are great.
ANGELA PARSLOW
Thank you for the fantastic 5-star review! We're delighted to hear about your positive experience. Your support is truly appreciated and hope you will order from us again.
Adie @ WoodBlocX
Great design service, really helpful.
The design service was really helpful to plan my project as the sizes I needed didn't quite correspond to the standard sizes. The boxes were easy to put together and the quality is excellent. I would happily recommend WoodBlocx.
Claire en Peterborough
Thank you so much for your 5-star review! We greatly appreciate your positive feedback and are thrilled to hear that you had a wonderful experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further comments or questions, please don't hesitate to reach out.
Adie @ WoodBlocX
Total satisfavtion
The on line info was excellent and made ordering easy.
The staff were friendly and professional - especially the lady from Yorkshire
The kit as delivered on time and the driver was helpful
The bed went together without a problem and looks lovely
The bed was purchased as a tribute to my late wife and I am delighted
James Little en Consett
Hi James!
Thank you so much for your 5-star review! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Your support means the world to us. I have passed your positive feedback onto Adie who is very happy to read your kind words
Adie @ WoodBlocX
LEGO FOR GROWN UPs
WoodBlocX is a very cleaver system of pre-cut wood "Blocks" rather like LEGO. Oncde you have decided you want a raised bed get in touch with the staff and they will work out exactly what you'll need.
Your order will arrive on a pallet, all you need is a lump hammer (or rubber mallet) and the page by page (layer by layer) instructions.
I previously ordered and built a large (eight layer) "L" shaped raised bed on my from hard stand and decided I wanted to extend it to a "U" Shaped raised bed. Provided a rough plane and very soon after was give a plane and a price both of which were very acceptable.
Rest assured that if you have (Unlikely) an issue with any part of your project then a quick email to Scotland will result in a fix.
I am very happy with my project and have no hesitation in recommending WoodBlocX for your garden project(s).
Brian Smith en Malvern
Thank you so much for your 5-star review! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations in the future. Thanks again for choosing WoodBlocX :)
Adie @ WoodBlocX
Very pleased with the raised bed
Arrived quickly and easy to assemble. As the instructions state, it is important to a level first base.
Thank you for the outstanding 5-star feedback! Your support means a lot to us, and we're thrilled to hear about your positive experience. We're committed to maintaining this level of excellence and look forward to serving you again soon.
Lian @ WoodBlocX
More than happy
We ordered 2 large raised beds, reasonably easy to put together. Came with spares (Which I made a small herb garden from!)
I did have to email about the delivery as I had not received confirmation from Palletways who deliver on their behalf, however I had a response straight away from WoodBlocX which clearly prompted Palletways to confirm a delivery date/time.
More than happy with the product.
Bethan Cameron
Thank you for the stellar 5-star review! Your feedback is incredibly valuable to us and serves as a testament to our commitment to excellence. We hope to see you again very soon!
Lian @ WoodBlocX
Great product, great result, excellent service
This was my third Woodblockx purchase, the 3 raised beds in the garden look good and do exactly what I was looking for.
Thank you for your continued support and for leaving us a wonderful 5-star review! It's always a pleasure to see a returning customer, and we're delighted that you had another positive experience with us.
Lian @ WoodBlocX
Superb addition to my garden
I needed to Oder additional height and chatted to an agent who sorted what was required
Sent me an invoice and is was delivered very quickly
Hilary Jackson en Cornwall
Thank you for the glowing 5-star review! Your feedback is greatly appreciated and motivates us to continue providing exceptional service. We're thrilled to have exceeded your expectations and look forward to seeing you again
Lian @ WoodBlocX
Delivery was very professional. Instructions on assembly very clear.
Delivery was on time and very professional. Good communication pre delivery and very clear and easy to follow assembly instructions. Finished item looks great and is top quality
Mark Hodding
Thank you immensely for the outstanding 5-star review! We're committed to maintaining this standard and exceeding it whenever possible. Your support means everything to us, and we eagerly anticipate the opportunity to serve you again in the future
Lian @ WoodBlocX
First class product first class service
Cannot be faulted
Hilary Jackson
Thank you for the amazing 5-star review! Your feedback means the world to us and drives us to continually excel. We're thrilled to hear that you had a fantastic experience with us. Your support is invaluable, and we can't wait to welcome you back again soon for another exceptional experience. Thanks again for choosing WoodBlocX!
Lian @ WoodBlocX
Delivered on time with easy to follow instructions
Paul Knight
Raised Beds made easy
A quality, robust product that is easily assembled. Delivery was very prompt, and we had a choice of delivery days. The kit even included spare parts in case they were needed (they weren’t, but a nice touch anyway).
Keith Cranswick en Alnwick
Thank you for the glowing 5-star review! Your feedback brightens our day and motivates us to keep delivering excellent service. We're thrilled to have exceeded your expectations and look forward to serving you again soon
Lian @ WoodBlocX
Prompt delivery and excellent support, printed sheets and website videos.
Thank you so much for the 5-star review! We truly appreciate your support and are thrilled to hear that you enjoyed your experience with us. We hope to see you again soon.
Lian @ WoodBlocX
The Woodblox system made it very easy to build raised beds in an enclosed space inside the greenhouse.
Thank you so much for your kind words and the 5-star review! We truly appreciate your support!
Your raised beds look fantastic!
Lian @ WoodBlocX
Looks good
The planter is perfect. I was able to build it around a large plant where the original pot had been broken. The only problem was with organising the delivery, but, once that was done the driver was very helpful
Andrew Hardy
Thank you so much for the glowing 5-star review! We truly appreciate your support and are thrilled to hear you had a wonderful experience with us. Looking forward to serving you again soon!
Lian @ WoodBlocX
Great service and great product!
Great service and great product!
Ordered a pond from these guys, arrived very quickly and was surprisingly easy to get set up and built!
Thank you so much for the glowing 5-star review! We truly appreciate your support and are thrilled to hear you had a wonderful experience with us!
We hope to see you again soon!
Lian @ WoodBlocX
Great product
Renewing a WoodblocX Raised Bed
A replacement raised bed has been purchased. The original lasted only 7 years but was not lined at the outset. This in itself was disappointing. On removal of the original it was very rotten! The new material was delivered on time and had a number of spare pieces. It went together well. Replacing an existing bed with a new one was more complex than erecting from scratch particularly for the strengthening spurs with pins as these need digging out. In addition, we need to devise a means of keeping the soil in place once the original bed was removed. We did this by sliding slates down between wood and soil and it worked!
The new bed went together well and the plan was very good. The key was levelling before building. Liner and slate have been used between wood and soil on this occasion. Liner has also been put over all strengthening spurs.
Noel Martin
Thank you Noel, this is a great informative review and we are grateful to you for taking the time. We're delighted that you've had success creating your replacement bed.
Adie @ WoodBlocX
good service
Good customer service a good delivery. Not so forthcoming with a discount on what I view as a large order when there was 10% in December. I did have a small offering that was a gesture so thankful for that. The quality looks great. Manageable blocks that look fun to put together
Thank you so much for offering such a great and informative review, we appreciate your time. We believe in offering a fair and commensurate price for our products all year round to our customers. With this in mind, we don't tend to offer frequent discounts as we work hard to give you the best value.
Adie @ WoodBlocX
Helpful staff answering questions before purchase ensured Inourchased correct product. Timely delivery following purchase. Excellent product - well worth the price.. Would recommend to others.
Thank you, this is a lovely review; I know the team will be thrilled to see this and to know that you're happy with the service you received.
Adie @ WoodBlocX
Lovely product send paper instructions
Very good product. Only gripe is that printed instructions weren't sent with the raised bed. I don't have a printer so was annoying that after spending nearly £1k on this they couldn't print out 5 pieces of paper
Thank you for leaving such a great review. Your feedback about the instructions is helpful. We found that the majority of our customers prefer an electronic copy of the instructions. We're always happy to send a paper copy should this be the method you prefer.
Adie @ WoodBlocX
Order and delivery handling.
Thank you for taking the time to give us such a lovely five-star review. We're delighted that you're happy with the service you've received.
Adie @ WoodBlocX
Very happy with product. A minor hiccup with delivery.
Thank you for your super five-star feedback, we're delighted you're happy with your liner.
Adie @ WoodBlocX
Would have been 5* ,if we didn't have to wait a week for missing parts.
Janet Clarke
Thank you, Janet, for taking the time to write such a positive review. We're sorry that it wasn't absolutely perfect in the first instance, which is what we strive for. We're glad that you're able to enjoy your raised bed to the full.
Adie @ WoodBlocX
good company use good delivery company. good product.
prompt delivery, by a pleasant driver. When there was a problem with the wood blocx it was quickly resoved.
Thank you for your kindness in taking the time to offer this five-star review. We're delighted that you're happy with your experience.
Adie @ WoodBlocX
Well organised and professional.
Thank you for your feedback, we really appreciate your comments and are so pleased that you are happy with your purchase!
Lian @ WoodBlocX
My order was delivered on time and cheerfully, it was easy to erect using the instructions provided.
Anthony Edwards
Thank you for your review!
We are so pleased that you found our product easy to install and are delighted with your order. If we can be of assistance in the future, then please do not hesitate to get in touch.
Lian @ WoodBlocX
Raised Bed Number Three
This is my third raised bed. As always, it came with excellent customer support, was easy to build and delivered on time. Thank you WoodBlocX
Thank you again for such a lovely and positive review. We love welcoming you back and hope you visit again in the future.
Adie @ WoodBlocX
Good, well-designed product but lacking on some finishing
Good, well-designed product but lacking on some finishing
Fast delivery, easy build with the usual quality timber ?
Used Woodblocx previously so I know the score re quality, ease of build etc. Black Friday discount didn't go wrong either! Delivered promptly as per usual. Good communication and customer service from the courier to boot.
Buildt during the really cold spell but it fitted together perfectly. Had to build into a slope so built on a part bed of sleepers with flat plates screwed in between the sleepers and the woodblocx plus 4 hole sleeper spikes fixed to both. Solid as a rock!
Ready for veg planting next year
Alan Moore en Edinburgh
Hi Alan!
It's great to see you again!
Thank you very much for the great feedback, It is very much appreciated by all of us here at WoodBlocX.
You have done a great job with the planter. It looks fantastic.
If you have any questions or concerns going forward, we are always available to assist.
Lian @ WoodBlocX
Great product and customer care.
Great service from this company. They responded very quickly to a small issue with the capping piece and provided a solution without any problem. I would recommend Woodblocx without hesitation.
Kenneth Mackinnon
It was a pleasure to work with you Kenneth; I'm glad that everything is sorted and you're happy.
Adie @ WoodBlocX
The ordering and delivery process was prompt and efficient.
Thank you for leaving this top-rated review; we're thrilled you're happy with your experience with WoodBlocX.
Adie @ WoodBlocX
Excellent product and customer service.
The simplicity of ordering and the speed of delivery is excellent and the availalbilty of advice and speed of dealing with a small issue couldn't be bettered.
Kenneth Mackinnon en Edinburgh
This is fantastic to read, Kenneth, thank you. This really does mean a lot to the team, we're delighted you've enjoyed purchasing from WodBlocX and we look forward to welcoming you back in the future.
Adie @ WoodBlocX
Very good did a test run with pond but waiting till next year to put together
Looks nice can't wait for next year
Mark Sythes
Thank you, Mark, this is lovely to read. We're delighted you're happy with your pond and hope you continue to enjoy creating your new habitat next year.
Adie @ WoodBlocX
Very good but expensive
Very good and easy to put together following supplied instructions. It is expensive however
Thank you so much for taking the time to write such a positive review. We're thrilled you're happy and we hope that in time you come to agree that it's a worthwhile investment.
Adie @ WoodBlocX
Great system
I used WoodblocX to build some retaining walls and it's a great system, I have mobility problems but this is easy to manage and ultimately very satisfying when complete. Curved edges are tricky but my advice would be to read the instructions on receipt of delivery and then read again when starting the job, customer support is also very good. I would recommend without hesitation.
Jason Gadd
Thank you, Jason, this is fantastic to read. Superb advice for curved projects!
Adie @ WoodBlocX
So, so pleased with the design and quality. Easy to follow instructions and with good ground prep, easy to build. The finish looks really professional and I can’t wait to make great use of this outside space!
This is fantastic to read, we're delighted that you've had such a positive experience with us.
Adie @ WoodBlocX
Lots of flaws in the design and quality unfortunately
Harry Williams
Thank you for taking the time to write this review, Harry. We're sorry to read here that your order hasn't quite lived up to your expectations. We'd very much welcome understanding what the concerns are; to give us the opportunity to work with you to find an agreeable resolution. Please contact us with more information [email protected]
Adie @ WoodBlocX
Amazing
Absolutely love it a easy build perfect measurements wish I would of got it before
Mark Pearce
This is great to read, Mark, we're delighted you're happy with your purchase and found the building of your pond straight forward.
Adie @ WoodBlocX
Another Great Experience
I'm a longstanding Woodblox customer. I continue to be impressed by the Company's customer service and, most importantly, its product. The price is higher than some competitors or other DIY options. But the quality makes this premium worthwhile - my raised beds will have very long lives.
Paul Rawson
Hi Paul!
It's great to see you again and we are very grateful for the 5-star review.
I will pass on your regards to the Customer Service Team.
We hope to see you again in the future.
Lian @ WoodBlocX
10 out of 10
Brilliant idea and so helpful if you need advice or help whe n building your garden project
Peter Sewell
Hi Peter!
We are absolutely thrilled to hear that you had such a wonderful experience and that you've given us a 5-star review!
This feedback means a lot to all of us here at WoodBlocX. We really appreciate it.
Thank you for taking the time to leave such a great review!
Lian @ WoodBlocX
A reliable service but delivery could be better.
The woodblocX concept is excellent. The detailed instructions are spot on and easy to follow and putting it together is child's play as demonstrated by our grandchildren, 13y, 10y and 3y! Our granddaughter was very good at putting the pegs in for her older cousins.
We would have given 5 stars if the delivery times had been more accurate. Although we had asked for a date several days more than the minimum it didn't arrive on the date so be prepared for the delivery to be at least one day later than asked for. WoodblocX does say it may not be on the day requested. Although the video says there is a Saturday delivery, our distribution centre did not offer a Saturday. We also had to phone to find out when the delivery would be as we had no notification.
Mike W en Aylesbury
Thank you, Michael, this is a lovely review and we thank you for your feedback regarding delivery. We will work with our delivery partner to understand the delay and see where we can work together to ensure communication is on time in the future.
Adie @ WoodBlocX
Very quick response, sent disassembly tool without charge. I can now bring my woodblock bed with me when I move
Ethna Bowman-O'Shea en Suffolk
Thank you Ethna, this is lovely to read and we hope your move goes well.
Adie @ WoodBlocX
Great bespoke kit
We bought a bespoke kit to make a pond. Good instructions and fish are very happy in their new home
karen taylor en Bidford on Avon
Thank you, Karen, this is lovely to read. We're delighted that you're fish has settled in and you get to enjoy the fruits of your labour.
Adie @ WoodBlocX
Pond not really up to scratch and poor instructions didn't help
The general instructions listed on the website weren't really suitable for the pond I bought. Had to write multiple emails to get a limited step by step PDF, and finally was given a more useful Youtube link after I'd built the thing. The pond liner bunches horribly though and can't be made flat — the video showed no solution to this. Also, if you don't put full weight on the dowel removal tool to get it into the slot before turning, you'll also wreck your chances of getting it out as it just goes round and round. This isn't made clear and ended up having to saw five dowels off.
Hello!
Thank you very much for the feedback. We are very sorry to hear that you were having problems with the build process.
We have checked the confirmation email that was sent to you at the time of the order and can confirm the PDF build instructions were included.
The liner provided is a universal size which is to be cut to length in order to fit the pond purchased by the customer. Cutting the liner to the correct length will minimize any bunching described.
If you require a new liner or any additional dowels or blocks, please send some photographs of the problem to us at [email protected] and we will be happy to send you replacements.
Lian @ WoodBlocX
Good product
Graham Allen
Hi Graham,
Thank you very much for the 4-star review!
We are very pleased to hear that you are happy with your product.
We hope to see you again in the future!
Lian @ WoodBlocX
I have used WoodBlocx several times over the years because I enjoy their product. I find it easy to use. The parts are not too heavy for placing into position. The instructions that come via email are easy to understand. It’s an all round good product.
Melford Horrocks en Falkirk
Hi Melford,
thank you so much for the 5-star review!
We all really appreciate it here at WoodblocX.
If you have any questions or concerns about your product going forward, please get in touch with us and we will answer any questions you may have.
Lian @ WoodBlocX
Great after sales
Needed advice on repairing a damaged flower bed. Very helpful response and advice resulting in supplying replacement pegs plus tools for extracting the broken pegs and installing the new ones. Great after sales, thank you!
Mike Roe en Winchester
Thank you, Mike, this is great to read and we're delighted that you'll continue to enjoy your raised bed for many years to come.
Adie @ WoodBlocX
Delivered in a matter of days and great assembly instructions
We wanted a small planter and their service guided me to exactly what we needed. It was delivered on time. Assembly instructions were clear and simple and its already built and planted.
Thank you very much for the 5-star review :).
Everyone here at WoodBlocX really appreciates it.
If you have any questions or concerns with your purchase, please let us know and we will be happy to assist you.
Lian @ WoodBlocX
The wood was delivered speedily and the instructions were straightforward. I would advise anyone to keep checking the diagrams. The finished product looks splendid.
Lyn Wilson en Plymouth
Hi Lyn!
Thank you very much for the 5-star review! We really appreciate it and are very happy to hear that you are pleased with your purchase.
We hope to see you again soon!
Lian @ WoodBlocX
Nice when finished but takes ages to assemble
CLever design and nice when finished but could do with a higher back to the seats
Thank you very much for the feedback. We really appreciate it.
Can you please get in touch with us at [email protected] and let us know the size you would like to make your bench? It will not be a problem to increase the height.
Lian @ WoodBlocX
Raised bed project
Excellent website and ability to accurately measure out requirements. Good logistics and delivered on time. Product itself is of superb quality.
Steve Carter
Thank you, Steve, this is a fabulous review, we're so happy that you're pleased with your raised bed and the service you've received.
Adie @ WoodBlocX
You too can build a pond!
Great to have all the tools in a neat bag! The Lump Hammer did the job really well and has been used a lot since for other projects.
I did have a bit of difficulty lining up pegs and holes but got there in the end. The capping mitre joints didn't align perfectly because of this so I just filled in the gaps. I also didnt' use the capping brackets, but the pond is fine.
If I can build a pond solo as a 69 year old woman, I think anyone can! I had a bit of a struggle with the enormous liner in a small space and there was a lot left over that I will have to find a use for.
So glad I ordered a deep pond!
Jane Adams
Thank you, Jane, your feedback is very informative and we're delighted that you've been able to build a pond perfect for your space.
Adie @ WoodBlocX
Excellent Service
We ordered a bespoke raised bed kit. It was delivered earlier then the original date and no pieces were missing
Robert Horlock
Robert this is so lovely to read, thank you. We're so happy that you're pleased with your purchase and hope that you visit us again soon.
Adie @ WoodBlocX
Disappointed
Good comms and fairly quick delivery
Thank you for taking the time to write this five-star review, we're happy that we've been able to meet your expectations around service and delivery. We're grateful for your feedback on the liner. if you would like to explore the option of a bespoke fitted liner in the future, we'll be happy to arrange a quotation for this.
Adie @ WoodBlocX
Thankyou, great transaction and product
Thankyou, great transaction and product
Thank you for this super five star review - we're thrilled that you're enjoying your WoodBlocX pond.
Adie @ WoodBlocX
Excellent customer service. Design team very efficient and helpful. Prompt replies to any questions and queries. Ordering was straightforward and easy. Delivery also excellent.
Thank you for taking the time to write such a great review; we really appreciate this. We look forward to welcoming you back in the future.
Adie @ WoodBlocX
Great product from a great company!
Everything was so easy, from finding what I wanted on the website, contacting the conpany via e-mail with a few questions prior to placing and receiving my order. Staff were pleasant and very helpful. Product is great! Assembly instructions (printed and video) were easy to follow. Delivery via Palletways was on time, undamaged, and placed exactly where I wanted it. A very pleasant experience all round. Thank you.
Sue Goodsall en Burgess Hill
This is fantastic to read, Sue, thank you. We're delighted that you've had such a positive experience with us.
Adie @ WoodBlocX
The finished result was better than expected.
The goods that I purchased arrived within the given time slot and the helpful driver offered to help me get them through my narrow gate, this I declined.
The goods were well protected with thick polythene wrapping.
We really appreciate your five-star review and hope you enjoy your build.
Adie @ WoodBlocX
Delivered on time.
The product was delivered on time and complete. Thank you.
David Whittle
Thank you, David, for taking the time to write such a great review. We're delighted you're happy with your purchase.
Adie @ WoodBlocX
First class service
Always extremely helpful
Nicholas Harris
This is fabulous to read, thank you Nicholas. Enjoy your WoodBlocX. We hope you visit us again soon.
Adie @ WoodBlocX
Excellent product, easy to assemble product delivered on time
Malcolm Pemble
Thank you, Malcolm, we're delighted that you're happy with your raised bed and wish you many years of fruitful planting.
Adie @ WoodBlocX
Clear instruction and excellent product!
Thank you for taking the time to write this lovely five star review - we're delighted you're happy with your purchase.
Adie @ WoodBlocX
Excellent service from order to delivery, would recommend to others. Only problem was that we had to unpack the pallet to carry parts to rear garden and they were subsequently rained on resulting in some parts swelling and not fitting correctly. After drying out under cover we were able to complete the build. As these are made from softwood I perhaps should have been aware of this potential problem. Next time I will make sure to keep the parts dry until required.
David Germany
Thank you for your valuable feedback. We're delighted that you had such a positive experience with us. You're quite right, as a natural product, there will be an amount of expansion and contraction determined by weather. It sounds as if you did the right thing by getting it out of the rain prior to build. We always recommend building as soon as possible, so that the build expands and contracts together. I'm pleased you were able to overcome this. If you have any questions, please always reach out to us, we're happy to help.
Adie @ WoodBlocX
So easy to build and fun too! Adult Legoing!
The product was designed to be the exact size i required to fill a empty space in my garden. There are plenty of spare parts in case of any issues along the way, i had none!
Missed building lego from when i was a kid, however this is the closest to adult lego i’ve found since!
David Barnsley-Parsons
Thank you David, this is great to read. We're so pleased that you've enjoyed your build. We look forward to welcoming you back again soon.
Adie @ WoodBlocX
Great product and customer service
Great service
Gill Hymers
Thank you Gill for taking time to write such a lovely 5-star review!
Adie @ WoodBlocX
Quick and easy pond.
Quick delivery and pond was easy as lego to assemble.
Nicholas Colyer en Chard, somerset
Thank you Nicholas, this is great to read. We're really happy that you found the build straight forward and the strength of the structure to your needs.
Adie @ WoodBlocX
Good Product
Order dispatched very promptly - and was actually delivered a day early. Fortunately, I was home to take delivery. I had ordered a large rectangular raised bed with crop protectors - assembly was very easy. I was building on an existing concrete base and was provided with angle brackets to fix to the ground. The only screws that were provided were wood screws and I contacted customer services and explained the problem. They said they would send me the required parts. Unfortunately, what I received was more wood screws!
This is my second order with Woodblocx and, on both occasions, I have had items omitted from my order. Hence, the 4 stars. Curious as to what level of checking goes on prior to dispatch.
Lorna Banford
Thank you Lorna, for taking the time to write such an informative review. We're deeply sorry that you didn't get all the items you needed, in the first instance. We take our quality processes very seriously and will use your feedback to understand how we can improve further. Please do get in touch if there is anything we can help you with.
Adie @ WoodBlocX
Brilliant product
Our second WoodBlox raised bed. Excellent delivery, everything on the pallet, went together really well. Couldn’t fault anything. Very pleased!
Meurig Williams en Sandbach, Cheshire
Meurig, thank you; we're thrilled with your review; it's so kind of you to take the time and we hope that we can welcome you back in the future.
Adie @ WoodBlocX
Perfect product for my windy site.
Excellent service and great communication . Bought six of these for a new build garden.
Stephen Donnelly
This is fantastic to read, Stephen. You're new-build garden looks so established already; what a lovely space to relax in. We hope to welcome you back in the future.
Adie @ WoodBlocX
When the blocx arrived I was underwhelm small amount of timber on the pallet, however after leveling off the bottom of the garden laying the blocx to make a retaining wall was a breeze, Lego for adults.
Andrew Kennedy
This is so great to read, Andrew, thank you. We're delighted that you've enjoyed your build and are able to enjoy your wall for many years to come.
Adie @ WoodBlocX
Great product and excellent customer service. Can’t recommend enough.
This is fantastic to read, thank you for taking the time to leave such a first-class review!
Adie @ WoodBlocX
A beautiful addition to our garden
It's a very beautiful addition to our garden. I have always known I'd have a waterlily pond (inspired by Kew Gardens' outdoors water lily ponds) and my four tiny gold fish absolutely love the bigger apartment.. I'm really pleded I came across WoodBlocX (as it happens, they are based not too far from where he is originally from!), good clear instructions. All good.
Natalia McIntosh en Surbiton
Natalia, thank you, this is so great to read. You're pond looks beautiful.
Adie @ WoodBlocX
Excellent design, easy to put together.
Well thought out design, quick delivery. Very Pleased with the end result.
Thank you for leaving this great review. We're so happy that you're enjoying your new pond. Please don't hesitate to reach out if there's anything further we can help you with.
Adie @ WoodBlocX
Great service & top quality product
Very simple to order & quick delivery. Quality of product delivery s excellent.
Build time was a little longer than expected this time; maybe I’m getting a little older!
Antony Forest en Northampton
Thank you, Antony, We're thrilled to read that you've had such a great experience. We hope to welcome you back again soon.
Adie @ WoodBlocX
Quality order
I was short of a couple of block on my order. This was quickly resolved and sent via 48hr courier.
Site preparation is key. Wall and beds fairly simple to erect.
When using spikes in "soft" ground it's a good idea to ensure there are not stones in the way of the spike. If it gets redirected this can upset the level/setting of the block.
Thank you so much for your fantastic 5-star review!
Your support and kind words mean a lot to us. If there's anything else we can do to make your next experience even more exceptional, please do not hesitate to reach out.
I am very happy to hear that the issue you had was resolved quickly.
We hope to see you again soon!
Lian @ WoodBlocX
Cracking!
1. Brilliant concept
2. Good kit
3. Promptly delivered
4. Easily built
5. Handsome finished product.
John O'Brien
Wow! Thank you so much for your fantastic 5-star review! ????? We are overjoyed to hear that you had such a wonderful experience with WoodBlocX
Your support and kind words mean a lot to us. If there's anything else we can do to make your next experience even more exceptional, please do not hesitate to reach out.
Lian @ WoodBlocX
Good Solid product
Really pleased with the whole process. Easily able to navigate website and make my selection. Delivery was in five days. Confirmation of time of delivery was spot on.
Thank you so much for awarding us a fantastic 5-star review! ????? We are absolutely thrilled to hear about your positive experience with WoodBlocX
Your feedback inspires us to continue delivering the best possible experience to our valued customers. If you ever have more feedback or suggestions, please feel free to share. Your insights are highly valuable to us.
Once again, thank you for choosing us, and we can't wait to serve you again in the future!
Lian @ WoodBlocX
Great customer service, great product
Great customer service who addressed my issue quickly and professionally. Love the pond I purchased.
Thank you so much for awarding us a 5-star review!
We really appreciate it and the pond looks fantastic.
We hope to see you again soon
Lian @ WoodBlocX
Over come problems, just like that
Brilliant, have used these before. This time the wife and I ran into a unplanned or thought of problem. The flexibility of this system enabled us to work around it and still end up with what we wanted. Really great to work with. THANK YOU
REV DR COLIN RYAN
Thank you so much for awarding us a 5-star review! ????? We are absolutely thrilled to hear that you had such an outstanding experience with WoodBlocX Your support and positive feedback mean the world to us.
Should you ever have any more thoughts to share or if there's anything else we can do to make your experience even better, please don't hesitate to reach out. We look forward to serving you again and maintaining this level of excellence!
Lian @ WoodBlocX
Briliant addition to the Garden
Excellent with easy to follow plans adding the second level on top of the first was quite difficult as the ground was uneven. This was rectified by getting Post-create to level the ground out and trying again. not many issues after that and the result is in the photo, also found googling filling a raised bed a plus as its amazing how you can fill it without the expense of soil all the way.
Symon Lock
Thank you Symon, for taking the time to offer such great feedback. We're thrilled that you're fully embracing your build and are now able to enjoy your raised bed. You're right, there's a lot of helpful information for filling your raised bed in an environmentally and cost-effective way. One of our favorites is the Hügelkultur method.
Adie @ WoodBlocX
A good team building activity!!
These blox are great. The only part we would like to be improved are the pegs for the top layer. I think it would be better if you could provide shorter pegs in a different colour, rather than asking customer to cut them individually.
Karen Neville
Thank you Karen for your valued feedback, we will definitely consider your suggestion.
Adie @ WoodBlocX
Simple assembly and very happy with the finished product, just bought small rectangular unit as I wasn't sure of the outcome but will be buying again shortly having seen the results.
Peter en Bexleyheath
This is so great to read Peter, we've glad you've enjoyed your experience with is and are pleased with your raised bed. We look forward to welcoming you back in the future.
Adie @ WoodBlocX
Excellent company to deal with!
This was our ninth raised bed from Woodblocx - the delivery service is excellent and the product never disappoints!
Julie Price Grimshaw
Small pond
My experience in buying a WoodBlocX feature has been a pleasure from start to finish, it was easy to order and came within a few days. I was informed of the delivery date and was contacted a few days before and on the morning of my delivery. The feature I chose was to be used as a pond and does the job great it was very easy to build (even for me) and I am now obsessed. I am waiting for my liner to settle before fixing the capping properly but I am over the moon and would highly recommend getting a WoodBlocX feature whatever you are going to use it for.
Irene
Quick delivery, good communication and product well packaged
Nick Jones
Great service. Great product
Steven was excellent in helping with the order. Delivery was really quick, even with on of the raised bed was bespoke. Construction is very straight forward.
I would thoroughly recommend.
Richard Brown en North lincolnshire
Fantastic.
Brilliant communication, advice, help and patience from the wonderful Innes. Excellent customer service from Lian. Everything dealt with quickly and with ease. Raised bed pond was all I’d hoped it to be. Highly recommend everything. Thank you.
Kirsten Livingstone
Thank you very much for the 5-star review!
We very much appreciate it here at WoodblocX and I will be sure to pass your feedback along to Innes and Lian.
We hope to see you again soon
Lian @ WoodBlocX
Great service
I found choosing and buying the size of raised bed I needed very easy. I was kept updated regularly and the blocks arrived very quickly.
TeamBMama en Hertfordshire
This is lovely to read, thank you Carol. We hope you enjoy planting up your raised bed and hope that you might visit us again soon.
Adie @ WoodBlocX
Good product - let down in other ways
While I really like the product, the delivery service was poor. System not updated to state when it was going to be delivered. Only called to provide a date after the estimated delivery date, just poor communication. I feel that Woodblocx should assist with this, not just wash their hands of it once it has left them. Also, I ordered too much of the lining. I feel like WoodBlocx should indicate how much you require for the size of raised bed you have ordered. Wasted £30.
Jasper Welch
Thank you Jasper for taking the time to offer feedback. We're sorry that you felt we didn't communicate with you during the delivery process; this is highly unusual, so we will investigate and see where lessons may be learned. Our standard liner on our website is 5 x 4 meters; we understand that this is not always the perfect fit for every bed but it allows enough cover for most. Should you choose to purchase again, we will be all too happy to arrange a quote for a bespoke, welded liner should you prefer.
Adie @ WoodBlocX
Outstanding Product and Service
Outstanding customer service from Adie, Henry and Lian. The entire process was carried out in a very friendly, efficient and professional manner. The circular bottomless surround for my olive tree was a breeze to construct. Many thanks.
Mike K
Brilliant product-great delivery
Good quality product and brilliant delivery service.
Web site is easy to navigate and you can find out how to build the item you have bought.
Deb Roberton
Excellent communication, very profesional.
Mark Hanlon
Really top notch
So very helpful and quick in answering questions. Great designer's who really were helpful. Have built 3 projects and get lots of compliments from dog walkers as they pass our garden to the near by fields.
REV DR COLIN RYAN
Great quick service
Excellent company, even had my delivery a day early, very well made kit, easy to follow instructions on how to build. Would definitely recommend
Stuart Coleman
Everything went well for us.
We decided we wanted a raised flower bed and searched online to find a suitable supplier. We are glad we found WoodBlocX they were good on all aspects. It was hard work building our product but we are pleased with the finished item. We will definitely be purchasing another raised flower bed very soon.
David Whittle en Washington
To be recommended
Great delivery, super purchase which made a lovely raised fish pond even I managed!
helpful staff ordered goods perfect just a small adjustment needed.
Lovely chubbly
To say it was easy would be a lie, but bare in mind I had nearly a ton of wood to assemble and if it wasn’t for the simplicity of the woodblocx process, I would not have erected such a strong and gorgeous looking raised flower bed and bench. I’m very happy with it and can’t believe I managed to do it in two sittings. Great customer service provided by the woodblocx team, providing us with a design that was exactly what we wanted.
One tip for those who have to carry the woodblocx from point A to B like us from pavement through house to garden. Get yourself a sack truck. Priceless investment like the woodblocx raised beds.
Chris Bond
Love the raised garden bed we built with wood blocz - it looks great
Good product, very good service
Anona Goddard
Really pleased with the whole process. Easy ordering system, quick delivery
From ordering to delivery, following the instructions and building was a smooth process. Really important to get the levelling right at the beginning (that took us the most time). Rest was like fitting large Lego blocks until the coping where we just couldn’t line up the holes. Lots of fiddling and it was finished.
Would recommend
The beds went up easily and look great. Good quality wood and fixings. Would definitely recommend. We bought two of the ready-sized kits.
Sally Charlton
Thank you for your thoughtful 5-star review! Your feedback is greatly appreciated, and we're delighted to have earned your approval. We value your support and are committed to continuously improving our services. If there's anything specific you'd like us to enhance, please feel free to share. We hope to see you again soon for an even better experience!
Lian @ WoodBlocX
We were able to specify the size of raised bed we wanted. Easy to order and delivery prompt and efficient. All parts were carefully wrapped and secured on a pallet. Everything was there plus a few spare pieces in case of breakages. Easy to follow on line manual. Everything slotted into place. Rather too much of the one-size liner for it, but we were so pleased with the end result that we may order another bed and use the rest of the liner!
Very pleased with these raised beds
We have just built our second raised bed, the first used as a water feature. Both were fairly easy to construct but on both beds we abandoned using the plastic joiners on the top edges because we could not get them lined up and so screwed them into place. Overall we are very pleased with them and I’m looking forward to planting up the new one.
Julia Cox
Great product and looks amazing
This is the 4 box we have brought, we love them. Once you have your levels, it’s like a giant Lego set. Looks amazing and fits into any space in your garden
Linda Harper
Great product robust, fairly straight forward to put together, looks great as a pond in your garden.
c mccrady
Service was excellent - missing piece provided immediately. Raised garden looks great
Anona Goddard en Shetland
Fantastic quality I am a landscaper they look great when planted
paul Dawson
Excellent service
Although I only wanted capping replacements WoodBlocX were meticulous in ensuring that I got drawings of the beds' capping before I completed the order. Excellent email responses, good price and rapid delivery.
Brilliant! Just Brilliant
Fantastic product, I ordered bespoke walls for the garden, the planning and delivery were perfect. I'd definitely order again if I need more.
Great pond
Excellent service and product. Arrived on day stated great communication. Would highly recommend
Marion Skidmore
Excellent service, excellent produce, it looks perfect in my garden.
D White en Norwich
Thank you, Deborah, we're so pleased that you love your raised bed and that the service met your expectations. We very much look forward to welcoming you back in the futrure.
Adie @ WoodBlocX
Customised rectangle raised planters
I purchased some raised beds after receiving a good service in a past purchase. Yet again I wasn’t let down quality of the product is brilliant , gives you a lovely finish.
Michelle Stewart
Great service , great communication , great price
Ordered as needed some extra blocks , soorted straight away and got the blocs in 3 days . Great service
Tim Clark
Great product. Easy to build. Hope they last for years
I have now built 4 raised beds using WoodBlocX. Delivery was very quick and efficient. Assembly of simple rectangular beds was easy and straightforward.
I built my beds directly on to a soil base. The critical thing is to make sure the base is absolutely level otherwise fitting the blocks together can become tricky.
Thank you for giving such lovely feedback, we're delighted you're happy with your raised beds - and your advice is top notch, thank you.
Adie @ WoodBlocX
Good
Good product and looks lovely built up. Only reason I'm not giving 5* is that the instructions didn't tell you how / when to fit the pond liner so I had to look that up!
I am unable to say much, due to other projects and whether I have not started construction. But so far delivery and standard of product were excellent Will make further comment when project completed.
Michael Rayner
We use WoodblocX a lot and have always found them very good indeed. This time, they were just incredibly helpful in sorting out confusion about an order and making sure we got it on time - as promised!
Keith Allen 2232
Thank you so much Keith, we're delighted that you've had a positive experience and hope that you visit us again soon.
Adie @ WoodBlocX
Plans supplied matched all requirements. All went well, no problems.
Planning supplied matched exactly what I needed. Build was on top of existing 10mm gravel (on sloping ground), so levelling off was only difficult part of the build. The ground slope meant that lowest build level was 1 course lower than whole area, so this meant L1 was only half size of L2. But after that, all went well. Final top copings not added yet due to weather constraints, but can't see any problems there.
Steven Clark en Leeds
Excellent, but instructions could be imprived
Ordering, design, communications and delivery was excellent. I learned from the initial installation of rectangular beds and followed that with a custom design quadrant. The instructions were comprehensive, but difficult to keep track of and to always identify from the colour coding. I’m sure improvements could be made here.
Thank you for your welcome feedback, we're so grateful you took the time. We look at our processes regularly and will look at possible improvements to the instructions as part of this process - thank you for bringing your experience to our attention.
Adie @ WoodBlocX
Excellent!
Quick delivery. Very easy to assemble with the straight forward instructions. Looks lovely and great quality. We now have six of varying sizes and designs and getting ready to order another.
Thank you for taking the time to leave such a lovely review - we're so thrilled you're happy and look forward to assisting you in the future.
Adie @ WoodBlocX
Excellent service & delivery
Order process was excellent and we appreciated the regular updates and guides on how to complete the build ahead of time - great service.
Murray Croft en March, Cambridgeshire
We're delighted that you're happy with your new planter, it looks wonderful. Thank you for offering such positive feedback.
Adie @ WoodBlocX
Good but not quite perfect.
Delivery is excellent and timely. Any problems are dealt with quickly and efficiently but they do not occur very often. I have had 6 purchases and only one gave a problem with a block that was not fitting well. My main concern and the only reason you did not score a five is that the instructions do not address the liner!
Alan Gamble
Quick delivery easy to put together. Looks good
Michele Vaudin
Would highly recommend.
From order to delivery the service was first rate, The quality of the product is very good ,and the assembly instructions made for a simple job..many Thanks.
Royston Booth en Wolverhampton
Wonderful raised bed
The design is great and (fairly) easy to put together but needs some effort.
This is the second we have and the first one, 3 years old is weathering nicely.
So important that you can choose your exact measurements.
Thank you for the lovely feedback and for the excellent advice given - we're thrilled that you're happy with your raised bed.
Adie @ WoodBlocX
I thought the service from woodblox and speed of delivery were excellent
Thank you very much for the 5-star review!
We all appreciate it here at WoodBlocX.
If you have any questions or concerns about your purchase going forward, please let us know and we will be happy to assist you
Lian @ WoodBlocX
Overall a very good service and a good product.
From order being placed to product being delivered all went smoothly - no issues. Easy instructions to follow for assembly. Kept informed of delivery dates & times. Pleased with the items ordered.
Fantastic Product and Customer Service
Fantastic product and outstanding customer service. I ordered a large octagonal planter which shipped the following morning. Received on the requested delivery date.
As others have said, assembly was a bit like Lego for grownups. Only major problem was when I discovered we were missing 3 of the metal L-shaped brackets. Customer services dealt with this promptly and sent the missing parts by Royal Mail.
Delighted with finished product - seriously thinking about buying another!
Lorna Banford
Great service and a great product
Rueben Dalton
Top company top product
This is the third WoodBlocX raised bed I have brought, brilliant product snd service everytime
from ordering to delivery.... Raised bed kits go together without any problems and instructions are clear and precise... Would definitely recommend, 5* from me
Stuart Rose en Peterborough
"Seamless Assembly: Excellent Product with Clear Instructions!"
This product is outstanding, with instructions that are straightforward, concise, and make building it a breeze.
Malcolm Quinn
Very pleased with the overall quality, however had difficulty lining up the capping and eventually had to accept gaps on the corners. Disappointing but when plants grow I guess they should hide this
Phil en Horsham
Very very pleased
Delighted with my small raised bed which I have made into a small pond to stand next to my pond from two years ago. Delivered within one week, very easy to construct.
Stephen Thompson en Seaton, Devon
Worth it!
Very easy to build and a professional finish. Plenty of poly sheeting sent.
Amanda Tappin
Excellent
Design with changes through to delivery was fast and efficient, would strongly recommend.
Pond replaced
The service was good and the delivery was on time. Only draw back is the holes on the timbers for the dowels are not central on some of the blocks therefore they don’t line up properly in places. This also causes the tops to misalign in the corners. Finish still looks good.
High quality product delivered promptly. I had a query but this was resolved swiftly.
Colin Lawrence
poor. instructions on how to assemble what was bought
Elita Chumpuka
Great service, goof quality product
First contact
My first contact was with .customer service as I had a few questions for them. The young lady on the other end of the phone answered all my questions I had.. so I placed an order online and it arrived three days later, great service. it took me and my wife about 3 to 4 hours to put together. following a simple instruction sheet. highly recommended.
Richard Morley
Disappointed
I was unaware that the blocks would be delivered in such a raw state, unfinished different sizes within the two sizes provided. This meant that at times it was difficult to line blocks and fit. The holes in the blocks were sometime tight and did not line-up. Top fixing plates had to be altered and did not fit over pegs. Top rails were difficult to fit
Chris Bramble
Delivery should be on date agreed. I agreed Thursday by telephone yet they turned up the following week without any warning so I wasn’t home and 95yrs old was disturbed. Also I am left with a pallet no idea how to get rid.
Amazing Product and Super Customer Service
What an amazing product. It was perfect for the landscaping changes we are making in our garden. The support and advice provided by the customer support team was always pleasant and professional and more than helpful. I'll definitely be back for more WoodBlocx.
John en Banbridge, Northern Ireland
Veg growing.
Excellent. Growing veg, they are doing very well. Rectangular Length 1.5m x Width 0.975m x Height 0.45m. Used a smaller one for bulbs, now about to plant salad in it. Easy to assemble.
Jane Miller
Fantastic product
Really easy to put together and the finished look is brilliant. I would recommend 100%
jon om en Wakefield
Excellent service great product
Excellent service
Woodlbox - good. Delivery company - poor
Woodblox service was good with very quick dispatch of order. However I am still waiting for delivery 13 days after dispatch and 9 days after estimate delivery date.
Colin Thom en Aberdeenshire
Excellent service
Brilliant service definitely recommend woodblocx
Anne Reber
Customer service is excellent. They picked up that I was having a bit of difficulty (my own fault), and sent me equipment to help
Anne Goggin en Meltham
From design to delivery all went very smoothly and quickly.
Have made up the planters and they look great.
Keith Mayes
The service was excellent. Communication before delivery was very efficient. The product arrived in good condition and ahead of time.
Excellent product and service. My only additional comment is that it would be helpful.
if you made a video showing the actual fitting of the pond liner.
Barry Bennington
Their service was excellent. Although I gave 5 stars I was disappointed with the reply I received earlier. I ordered a small pond and the pond liner received was extremely large and difficult to work with. I was advised that this was given with all ponds.
William Dunsmore
First rate service from start to finish
Great service from Calum who helped me through my design indecisions and he very quickly responded to all my questions.
Delivery was extremely quick and on time, and all the instructions were very easy to follow (and it helped that they were sent before the pallet arrived).
There were minor defects in a couple of blocks but after a query from me, replacements were very quickly dispatched without question.
All in all a great experience and I'm very pleased with the finished project.
Order delivered promptly and in very good order.
David Miller en Abingdon
Love it!
I would recommend WoodblocX and would definitely buy from them again. I was able to buy the size of planter I wanted, the quality is excellent and is an innovative design.
Katherine Perkins en Northamptonshire
Very easy to build.
Anne Pentin
Fantastic. Went together easy. Recommend for anyone to buy.
Excellent help and service
Excellent help and service
Delivered on time. Exactly what I ordered.
Very Good
Very good product. I've used for both a raised bed and low garden retaining wall.
William Edge
Good product helpful staff
Customer service was quick and helpful. There was an error with the order but it was quickly resolved.
M Clifford Jones
Excellent product, works well and very easy to construct. Only ket down by tardy delivery service although that was the carrier's delay
Alister Taylor
Alister, thank you for taking the time to leave this really positive review, especially the feedback about our carrier. We will review with them directly to see how we may improve this service in the future. We are, of course, delighted that you're enjoying you pond and hope that you do for many years to come.
Adie @ WoodBlocX
Ready to order again
Delivered when expected. Great quality and easy to follow instructions. Very happy with result. Will order more soon
Andrew Prentice
Really easy to install, LEGO for adults, had fun making this!
Yes, definitely.
Kate Thornley
Everything you need for a great pond
Fast delivery and everything you need to create a great free standing pond. Looks great and is easy to build.
Great pond!!
Great pond! My fish are super happy. Only giving four stars as fitting the lining into the last layer was a bit of a mission but after finally managing I couldn’t be happier!
Paula Paiva en Colchester
Very satisfied with the product and service, ordering some more
Ian Boardman
Ordering extra pieces from a project that was carried out earlier in the year - very straight forward and order arrived quickly.
Lynette Shaw
Great experience overall
The website was easy to use and they delivered when requested. The product seems to be good quality and we’re pleased with our purchase.
Thank you so much for your very kind five-star review, we're over the moon that you're pleased with your raised bed and your experience with WoodBlocX. We hope you visit us again soon.
Adie @ WoodBlocX
Disappointing
I was advised delivery date so we waited in until approx 15.30 when I phoned to advise that date had just been changed. I had been checking it all day. Young lady I spoke to was excellent and said I would get a phone call from delivery depot. I was not impressed. Female asked are you in tomorrow morning Friday. I advised not to deliver between 11 and 3 as there would be no parking due to Mosque. I had advised this when I ordered. knock on the door at 13.32 just as one lot of prayers was finishing. Driver got pallet as near to our alley as he could although it blocked the pavement. I said it didn't matter. Driver was good I didn't ask if he got message about when to deliver. The wood was very disappointing looked nothing like the photos. I was surprised how green and wet a lot of the blocks were. We are putting it together now as warm weather has now dried it. I chose your product, because although it was a lot dearer that others it looked the best quality. However I am now unsure if any of the other companies cheaper products would been just as good? Would I recommend your product? I am unsure. They look more like railway sleepers than pine. I really do not believe we have pine although my husband does not want me to say it.
Pam Alden
Very satisfied customer
Product was exactly as described, instruction plan easy to follow and material of good quality.
Mike Thomson en Kinnesswood
Absolutely Gorgeous
Bought 2 planters. Had a few niggles in assembly but they were immensely helpful and planters completed successfully. I have just oiled them with linseed oil and now I love them! Will definitely buy more - need raised beds next!
Delivery excellent. It took me a while to work out the instructions, but once I did construction of the main body was easy. I haven’t completed the top yet, though I’m growing in it, because I can’t get the pieces to match. I may screw them down.
Anne Goggin
Very good. All the jointing pegs were the same length, I had to use a multi-colour to cut the length of pegs for the top coping course
Liam Watters
great product, great value, great look
easy to calculate the size for our garden. easy to order, and having done it before, easy to assemble, following the instructions, and it looks lovely.
David Walker en easingwold
Thank you for your positive review! We're thrilled to hear that you found it easy to calculate the size for your garden, order the necessary materials, and assemble everything following the instructions. We wish you many happy years of enjoyment with your raised bed.
Adie @ WoodBlocX
Great service, prompt despatch from supplier and can't thank the customer service when we had an issue with the delivery.
Thank you for such a lovely review, we're thrilled that you've enjoyed your experience with WoodBlocx. We wish you many happy years enjoying your bespoke pond.
Adie @ WoodBlocX
Excellent sturdy product that is easy to assemble
Second time I have purchased fro Woodblocx. Excellent sturdy product that is easy to assemble. Great customer service. Good communication. Very happy with everything from start to finish.
Simone Illger
Goid service, great product
The service from start to finish was very good and i am please with end product, easily assembled and looks good now in my garden
John Nash
Lovely product and quite easy to build once you knew what you were doing. The instructions were general not specific to my product so had to work it out a bit.
Nicola Gerrard en Knutsford
Expensive and quite difficult to build
More difficult to put together than expected and liner enough for a swimming pool. Most of it is spare and was expensive
Helen Rendell
Thank you, Helen, for your valuable feedback. With regard to the liner, we sell one universal liner that is 4 x 5 meters, to accommodate as many planters as possible. It is possible to cut them down, but I do appreciate that this may be excessive for some. It is possible to order DMP liners from other suppliers and in some cases, they can be made to measure, eliminating any waste.
If you're continuing to have difficulty with your build, I urge you to get in touch so that we can support you. We do hope that you enjoy your pond and look forward to hearing from you if we can assist in the future.
Adie @ WoodBlocX
Quick service and easy to assembly
Quick service and easy to assemble
Thank you so much for your positive feedback! We're thrilled to hear that you found our service quick and the product easy to assemble. We hope that you enjoy your raised bed for many years to come.
Your satisfaction is important to us, and we appreciate you taking the time to share your experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Adie @ WoodBlocX
Looks great.would recommend
Great product and easy to build which was completed in about 3hours.delivered on time by a great currier
Steve Graham en Brandon
Thank you, Steve, your planter looks lovely. Thank you for sharing pictures, this is always lovely to see. Your satisfaction is important to us, and your feedback serves as encouragement for our team. If you have any further questions or need assistance in the future, please feel free to reach out. We're here to help!
Adie @ WoodBlocX
Quick delivery and easy to assemble.Great addition to the garden.
Thank you so much for your positive feedback! We're thrilled to hear that you had a quick delivery and found the assembly process easy. It's fantastic to know that our product was a great addition to your garden.
Creating products that enhance our customers' spaces is always our goal, and we're glad to hear that we met your expectations.
Adie @ WoodBlocX
Good contact, design for individual customer
Very good customer service. Quick responses and design prepared for each individual customer. In my case the design was little bit different than I wanted however finally I did what I wanted with delivered blocks.
Daniel Szczukiewicz
Very happy with Woodblocx raised bed, but……
The correct raised bed was delivered on the promised date. My husband checked all the components were there and left it as you see it, on the lawn!!! Nothing wrong so far. Rest of the pegs etc are safe in the shed. The coloured directions copied from your site are very good. But as far as we are concerned , a couple in their 70’s, it would have been helpful to us, if the blocks could have been marked on the tops either yellow or mauvey/browns to correspond with printed directions. The markings would not be seen as they would be covered by the next row or capping. As I am the practical one of us and as l have never done this before I do
not fancy crawling around on the grass with a dodgy knee sorting everything out. Don’t get me wrong, if this turns out ok I will be back for another one or two even. I am really excited to get this up and running. This is not a complaint just pointing out that not every thing fits every person.
The service was very good, goods arrived on time and the delivery driver was very helpful, but, it’s most probably me but I had a lot of trouble putting it together in the end I did manage to put it together but it’s not perfect. Can’t fault the quality of it though.
Debra Beniams
We've been looking for some good quality planters for a while and settled on WoodBlocx and we couldn't be more pleased! Very high quality and customer service was brilliant. Would highly recommend.
Chris Youd en Newcastle upon Tyne
Very pleased with the product but I was frustrated that I wasn't able to assemble it on my own as I didn't have sufficient additional strength to knock the final few layers of blocks into place. I had get someone else to do this for me. Perhaps your instructions could indicate this?
Excellent - look forward to needing more!
The product is very substantial and of high quality - I knew that from previous items bought from WoodblocX.
Andrew K
Excellent product
This product is well thought through and very well made. Assembly is very straightforward with clear instructions. As we were making a pond we were very careful with levels. Elected to get a box welded butyl liner which simplified installation and looks very neat. It’s definitely worth checking holes for the odd bit of wood chip left over from manufacturing. The plastic dowels interlock and make for a very strong structure. Supplied with some extra wood pieces and plastic dowels in case of mistakes. 100% happy and recommend.
Philip Young
Great Product and great service
It’s a great product, easy to follow assembly instructions and delivered exactly when it was promised. It looks great too. This is the third planter I have ordered from WoodBlocX, highly recommend them.
David Carscadden en Burnham on Crouch
Nice product
We will be placing more orders with them shortly
Only a very small order this time. I received excellent service from Sales Department and very fast delivery.
Roy Edwards
Great product and a good company to deal with.
The website was very informative and made it easy to decide what we wanted and how it would fit into our garden.
The order process was straightforward and delivery followed a few days later.
We have built the raised bed on what had been a sloping pathway but we had levelled out the location beforehand. Once we were satisfied that the bottom row was perfectly level and in the exact location we wanted, assembly was relatively simple and then we lined the insides before adding the capping.
It has since been filled with top soil and compost and the first veg plants are in and looking good..!
It looks great and we have no hesitation in recommending this product and the company.
We might be back for something else very soon to install a different feature in another part of the garden.
kreekineez en Oakham
Nice quality product
Really nice quality product and good communication throughout the order process. Lost a star for not giving printed assembly instructions as looking at your phone when building isn't ideal!
Charlie House
The service was excellent. The product is also very good
The service was excellent. The product is also very good, though expensive. Knocking off two stars may seem rather extreme, but the lack of written instructions for a simple, but at the same time complicated build made it unnecessarily more difficult. Don't ask your customers to print the instructions.
Great product & amazing service - we are delighted!
From the early enquiry through the design stage right up to the prompt & accurate delivery & clear instructions, the Woodblocx team have been outstanding.
Our raised beds are robust and attractive - we (and our neighbours) are delighted!
Bob Evans
Excellent Seamless Service
The Wood Blocx product is functional and attractive, with a design that is well thought through to enable easy assembly.
In addition to providing a brilliant product Wood Blocx provides excellent customer service. The web site is easy to use, and once an order is placed it arrives very quickly. The few imperfections I had in components were resolved by immediate re-supply of replacement pieces.
Wonderful product and service.
Excellent service from the minute you make your order. The instructions for building are very clear and easy to follow. You are kept informed of the progress of your order and final delivery details were second to none.
Pamela Sinclair en Dunfermline
Everything delivered on time and to specification. Comprehensive assembly instructions and on-line walk through of the construction process easy to access.
Everything went smoothly from ordering to delivery to construction. Pond looks lovely
Assembly instructions extremely clear and helpful.
The quality of the raised bed is excellent and the assembly instructions extremely clear and helpful.
Really easy and great follow up service.
Quick and easy service, when I queried where my delivery was it was the courier who had not tracked it to my home.
Mike Crookes en Isle of Wight
Easy to purchase. Delivered on time. Instructions very comprehensive.
Excellent results with low retaining wall.
Prompt delivery, easy to follow instructions and straightforward construction. WoodBlocX replaced rotting oak sleepers in a low, retaining wall. This was my second WoodBlocX project, and I would certainly use them again.
Tom G en Essex
Great friendly customer service.
very easy delivered on time
Anne Franklin
Good Service
The service was very good and all parts were in the delivery.
Only one point some of the blocks were slightly either too small or too long, in some instances I had to trim a few millimetre off to make them fit.
Nigel Ralph en Swadlincote
Services very good
Anna Tribe
With my first purchase I had too many blocks and not being able to use them I decided to put another layer on my raised bed at my own cost!!!!!!This time I had none as I had requested no spare blocks.
I found the wood was rough this time not quite up to the standard of my first,a few small splinters.
It’s a good system when things go well a bit fiddly when things aren’t going so well..
Service very good, thank you.
Margaret Jones en Cemlyn,Ynys Môn.
Replacement veg box
Great sturdy new replacement veg box, easy to put together although even on flat concrete base, some blocks didn't line up properly horizontally or vertically. Didn't notice the labels on the palette when it arrived stating that it should be unwrapped straight away, so it remained wrapped for too long.
Nick Webb en Aylesbury
Arrived on time easy to assemble great product
Great product
Thank you for taking the time to leave this wonderful five-star review. We're delighted that you enjoyed the build and wish you many happy years of enjoyment with your pond.
Adie @ WoodBlocX
Great Product
The pond and made to measure liner were delivered super quickly. Putting together the pond was easy. Clear instructions although these didn’t make it clear on how to fit the liner but all assembled now. Great product.
Andy en London
Thank you Andy, for taking the time to offer us such a lovely review, we're very grateful. Thank you also for feeding back on the pond liner, we will definitely consider this for the future to see how we can improve the experience and ease of build.
Adie @ WoodBlocX
This is my fourth box
They are an excellent product and a great addition to my garden. Easy to construct and long lasting.
Excellent service and great product
Easy to order, excellent product and fits together really well. Well worth the money
Excellent Company providing quality products and Customer Service
By far the best Company I have ever dealt with online both for service and for customer service.
I do a majority of my shopping online anything from weekly food shopping to remodelling my garden and I can honestly say WoodBlocX is the best company I have ever had the pleasure of doing business with. Many ‘larger’ companies could certainly learn a lot from the customer service provided by them.
I have purchased from them over the past three years (approx) the quality of their products has remained consistently high. I started as a complete novice but due to the quality of the product, excellent instructions and wonderful customer service transforming my garden has been a complete joy. I am now a pro!
Sharon Liddell en Kent
A product that one individual can manuver. Recomended - would buy again
michael webster en Norfolk
Easy build, once bottom layer in other layers were easily fitted.
Build was as easy as video. Once first layer secured it was easy to put other layers on and topping blocks too.
STEVE BAKER
Brilliant
Service was brilliant. Delivered when advised. Wrapped very well and great delivery guy. Everything is very cleverly wrapped up together on one pallet.
Excellent service
Excellent service and very helpful people and yes I would recomend them.
All parts fit perfectly
Great service & advice, easy to follow instructions.
Excellent ?
Great product, delivery and communication let it down.
This is second order with woodblox and we love the product, the delivery has thrown us.
Palletline changed delivery at last minute, I changed schedule to instal over weekend and it was bumped to Monday.
Simon Reid 1818
The team at WoodBlocX go the extra mile
Thank you WoodBlocX. The guy who I phoned because I made a mistake (due to me being nearly blind) corrected my error and then as he promised the blocks turned up on time and with extra large A3 printed instructions to help me. I have built 3 of the 4 units so far with no issues or help.
Thank you for going the extra mile for me, being registered blind but wanting to maintain my independence little things like this means a lot.
Cheers
Dave
David Chappell
Thank you very much for the 5-star review! We very much appreciate it.
We are delighted to hear that you are pleased with your purchase and we will be sure to pass your comments on to the member of staff :)
Lian @ WoodBlocX
Excellent
Simple to design and order online.
Delivery on time. Delivery driver was very helpful..
Build was very straightforward. Hardest part was preparing the area.....lots of stones to move.
Larry Walterson
Good service arrived on time and was kept updated
Daniel Lewis
Excellent service. Construction going fine.
Alan Edwards
Easy to put together and nice finish
Good results, but…..
Overall pretty good, but bought 2 items the same and expected these to be packed as 2 separate kits, but completely mixed together. Made it that much more difficult to sort out the individual kits before assembly.
After assembly we were left with 14 assorted wooden blocks and fittings.
Took 2 of us 2 half days to build these. Because they are semicircular the blocks do not fit together exactly to get the shape and when you get the top it very difficult to fit the final caps in place.
Instructions not clear, don’t see the sense in colour coding as none of the blocks are coloured.
End result looks good though, but for the money could have been more user friendly.
Charles May
Fantastic as always
Always a pleasure to deal with and this is my fifth order. . The follow up service is second to none.
Antony Hewlett en Poole
Got a new pond as the old one that I got was to small for some of the fish so ordered a much bigger one as I got my old one from this company before great service and great pond and the wood is good quality
Neal Ashburn
Great looking items. Went together without issues.
Great looking items. Went together well. Would certainly buy again in the future. Should’ve come with full build instructions in my opinion rather than having to download from internet.
Anthony Harris
Excellent product
Excellent service well made wood blocks we used ours to build a pond
Still very good service
Good communication. I needed a custom quote and they did it in good time. I used them once several years ago and have come back to use them again as I get so many compliments on the raised bed, and I really like the building system. The pallet delivery company was excellent, and even called two days prior to double check that I'd be in.
Spring Garden Upgrade
Fast service and very helpful carrier.
GUY HOWARD
Thank you Guy for taking the time to write such a helpful and positive review of your bespoke wall and your experience with WoodBlocX. We're delighted that you're happy with your purchase.
Adie @ WoodBlocX
Very solid
The service was very good, simple to order and delivered on time, reasonably priced, so much easier than cutting it all yourself and delivery was fairly quick
Stephen Balment
Great product
Excellent service, easy to order, arrived in good time, instructions were simple but concise, easy to assemble - even for me!
A good product, but not cheap or that easy to construct
The finished product looks good, however it was not cheap & the final capping layer was difficult to get seated properly. In my view, some of the lengths of capping that I had were too long
Great product, clever design and great customer service.
The service from WoodBloX is fantastic. Once you’ve ordered, delivery is speedy and the product arrives on its own little pallet. The delivery company (in north east Scotland) don’t just dump the pallet and run. They try and get it to as close as they can to where you’d like it.
I asked for advice too which was very helpful.
Gordon Wallace en Cairngorms National Park
Poor quality wood and workmanship
Delivery was on time. However, beyond that the Woodblocx experience has been terrible. The wood was packed wet and delivered soaking with some pieces covered in mould. The blocks were different widths and not all the holes were central. The finish was terrible with ends requiring sanding (especially on the capping pieces) and some holes not fully drilled. I would not recommend and would not reorder.
grandson built pool
Nice job grandson 10 did most of work
Thank you for your five-star feedback, we're delighted to learn that your build was a family affair. Well done to your Grandson, I bet your pond looks amazing.
Adie @ WoodBlocX
Delighted
Very pleased with my raised fishpond arrived quickly delivery great very helpful easy to follow instructions was finished in a couple of hours bit if a hassle fitting lining but all done great quality
More substantial and better construction than others we looked at and competitively priced definitely recommend
Philip Howard
Thank you, Philip, for your five-star review. We're thrilled that you've had such a seamless experience. Your pond looks amazing!
Adie @ WoodBlocX
New wall
From design to delivery all very fast.
Once got going with the wall building very easy.
Keith Mayes
Many thanks, Keith, for your five-star review. We're so pleased to learn that you've found building your WoodBlocX wall to be straightforward. If you have any questions or need assistance, please don't hesitate to get in touch.
Adie @ WoodBlocX
Excellent product. No problems with the delivery . easy to put together.
Highly recommend.
Jack Turner
Thank you, Jack, for your fantastic review; we're thrilled that you're enjoying your raised bed and that the process from order to build has been a smooth one.
Adie @ WoodBlocX
First class service - highly recommended
Excellent service from Harry at WoodBlocX, who prepared a bespoke design which absolutely met our requirements. The design was turned around with a day of us requesting it.
Richard Staples
Thank you, Richard, for your valued five-star feedback. Harry will be happy to learn that your bespoke design met your requirements. If we can support you further, or if you have any questions, please don't hesitate to get in touch.
Adie @ WoodBlocX
Outstanding customer service and a solid bit of kit. Couldn’t recommend more
Thank you for your welcome and valued five-star review. We're thrilled you're pleased with your purchase. If you have any questions, or if we can assist you moving forward, please don't hesitate to get in touch.
Adie @ WoodBlocX
Turned up day late. On delivery Saturday 8th April they advised that it would arrive before 12.00pm turned up at 2.30pm. Also advised they would phone before arrival didn’t do so so had to move vehicle after they arrived. Product was delivered without any paperwork to confirm delivery. This includes the lack of any written assembly instructions so it is not possible to confirm that everything has been delivered and waited in 1.5 days for the delivery!
Please send written assembly instructions!!
Elizabeth Mallinson
Excellant
Very good product, easy to assemble and very sturdy.
Steven Rodda
Hi Steven, thank you for taking the time to write such a lovely five-star review. We're pleased that you're enjoying your purchase and that it's meeting your expectations. If you have any questions or need assistance, we'd love to hear from you.
Adie @ WoodBlocX
I bought Woodblox for a raised bed for growing vegetables. The instructions were good and the coloured plan helpful, although the plan on the page was at an angle and I had to keep thinking which side was which. The plan on the last page was much better because it was straight on the page. The first row of Woodblox was straightforward but it became more difficult, especially with the longer blox on the second row. The dowels in the first row didn't always line up with the holes in the blox for the ssecond row. . My fault I am sure, but you have to be very precise with levels. I found it easier to put the dowels into the upper block and then put the pointed ends into the holes in the lower level.
I bought a second one which was much easier second time. They look good.
Jane Fisher en OXFORDSHIRE
Thank you, Jane, we really appreciate the time you've taken to give us such a constructive review. The feedback on the angled images is interesting and we will definitely feed this back to our design team. We're pleased that you're enjoying your purchase. If you have any questions or if we can assist you further, please don't hesitate to get in touch.
Adie @ WoodBlocX
Proffessionl company and service
Great service during the deisgn stage and all went togther well.
Graham Richards
Hi Graham, thank you for your five-star feedback. We're delighted that you're pleased with the design and build. If you have any questions or if we can assist you further, please don't hesitate to get in touch.
Adie @ WoodBlocX
Excellent service
Having ordered my raised bed, I received a confirmation of despatch very quickly. The order arrived with the courier a day early which was fine. It was delivered to the top of the driveway with no fuss or issues. It arrived at around midday and by the end of the afternoon, it was built and ready to be filled. Easy to follow instructions and the construction process was very simple, no power tools needed.
Gordon Wallace en Cairngorms
Thank you Gordon for taking the time to write such a lovely and detailed five-star review. We're delighted that you're pleased with the service you've received and the end product. If you have any questions or need assistance, we'll be very happy to hear from you.
Adie @ WoodBlocX
High quality product, easy to assemble and affordable price.
Excellent quality raised beds, plans to build are very simple to follow and they look amazing when built.
Staff very helpful when enquiring about delivery date.
Couldn’t ask for more.
Well done!!!!
Andrew Coutts
Hi Andrew, thank you for writing such a fabulous review. We're thrilled to learn that your experience with the team at Woodblocx and the product has been such a positive one. If you have any questions or if we can assist you further, please don't hesitate to get in touch.
Adie @ WoodBlocX
Delivery good, a little hard for us as we are in 70’s but would buy again but get help next time
Marjorie Brettle en W Mids
Thank you, Marjorie, for your review. We're thrilled that your experience with WoodblocX has been a positive one. If we can assist you further, we'd love to hear from you.
Adie @ WoodBlocX
Excellent product our 2nd woodblock kit Excellent instructions goes together easily recommend to anyone well worth the money
Thank you for taking the time to write a wonderful five-star review. At WoodblocX we're always delighted to read that you're enjoying your product; especially as it's your second purchase. If you have any questions or if we can assist you further, please don't hesitate to get in touch.
Adie @ WoodBlocX
Prompt delivery, clear instructions and an excellent product that looks lovely in the garden. This is the 2nd item purchased, we gave been delighted with both of them
Thank you for sharing your feedback, we really appreciate that.
We are so pleased that you are happy with the product and service received.
We look forward to dealing with you again!
Lian @ WoodBlocX
BEAUTIFUL
The build has resulted in just what we wanted .....a beautiful fish pond.
It's very large and took a while but it all comes together perfectly.
Linda Davidson en DEVON
Thank you for your review! We are so pleased that you found our product easy to install and are delighted with your order.
If we can be of assistance in the future, then please do not hesitate to get in touch.
Lian @ WoodBlocX
Top quality product
Easy to navigate. Personalised instructions provided.
Thank you for sharing your feedback, we really appreciate that.
We are so pleased that you are happy with the product and service received.
We look forward to dealing with you again!
Lian @ WoodBlocX
very helpful on our design.
Great design and a good solid build. Arrived promptly and everything in order.
Thank you for sharing your feedback, We are so pleased that you are happy with the product and service received.
We look forward to dealing with you again!
Lian @ WoodBlocX
I have had several purchases from WoodBloc X over last few years. Delivery always on time, product way to assemble.
Robert King
Thank you for your repeated custom.
We are so pleased that you are happy with your order.
We look forward to dealing with you again!
Lian @ WoodBlocX
Great product
Great product and quick delivery
Thank you for your feedback, we really appreciate your comments and are so pleased that you are happy with your purchase!
Lian @ WoodBlocX
Requires 2 to assemble.
The blocks were of varying sizes and the holes needed to align but there were no instructions as to what order to place them in and how to tackle the corners so it would knit. I would recommend it for smaller projects. Large projects require more than one person with muscles.
Gill en Larbert
Thank you for your review
Each raised bed has individual layer by layer colour coded instructions which is included in your order confirmation we are sorry this was not received , a member of our customer service team has been in contact with a copy for you . If we can offer any further support we are reachable on [email protected]
Kate @ WoodBlocX
Raised Bed
This is the 2nd raised bed kit we have had and we love this one as well, it looks great
Thank you for your 5 star review
Kate @ WoodBlocX
Received lots of help and advice before I purchased. The delivery came very quickly and the instructions are detailed. I did not install myself though. They look wonderful and I am more than happy with them. Bit more work to do around them to create a path. All filled up and raring to fill with veg.
Linda Oliver en Norton St Philip
Thank you for your review we really appreciate it,our team was very happy to help.
Happy growing this season !
Kate @ WoodBlocX
Very pleased customer.
Excellent product, quickly dispatched, good assembly plan's, very accurately produced. Highly recommended.
Anthony Sexton en Buckinghamshire
Thank you for your 5 star review , we are delighted to hear
Kate @ WoodBlocX
Great product
Excellent service . . from ordering, delivery and the product itself. Cutting down the 30 or so pegs for the top capping was a bit of a fad . . but it all worked.
Iain Angus Glen-West
Great system
Brilliant way to create planters to your own design and size. Easy to put together with colour coding for different blocks. Really have thought of everything with the peg removal tool. Quick to respond to questions and design changes. Will definitely buy from them again.
Good product, excellent ordering system and very helpful customer service. Had a few problems with the carrier and had to call WoodBlocX several times over two days to sort it out. This is the second raised bed I have installed and there are two more to be done and I will certainly use WoodBlocX for these.
Brian Dunford en Hampshire
The design service was very good. The blocks arrived in good time. Despite my age and disability I was still able to assemble the raised bed and it looks good.
Great product
Prompt delivery on expected date. Product as ordered, ample spares of fixings provided. Excellent quality, and the finished product looks great. Well-worth the time it took to build.
Brilliant company, excellent quality goods
I have used woodblock a few times and always found them to be of an excellent quality, easy to follow instructions and quick delivery.
Gid experience throughout.
When I put a query forward the answer was immediate , strait forward and well explained. The availability of pre and after sales service s something a great many other companies could learn from.
Barry Greenwood en N E Lancashire
Very, very helpful
Really good service. On line help first class, even when I changed things, at the last moment, they were quick & very helpful.
Great delivery time and well packed. This is the third project, & biggest project, I have done with them. No complaints at all.
REV DR COLIN RYAN
Great Design, Easy to Assemble
Couldn't be happier with the raised bed that WoodBlocX provided. Sturdy wood, easy to construct, clear instructions, and good tools. Unlike buying sleepers which would need to be cut down, WoodBlocX make your bed to your specs, so it fits perfectly in the space.
Photo shows tall planters (sourced elsewhere) and behind them the raised bed from WoodBlocX.
Repair
Helpful and courteous
Excellent product, prompt delivery, rectangular planter looks good v happy
Large rectangular planter, assembled in 2 days, very clear instructions. If you can put Lego together you can do this!!
D Hall en Worcester
Great product.
Easy to assembled. Looks great
Thank you for your feedback, we really appreciate it!
Lian @ WoodBlocX
Excellent product. Looks great in the garden
Mark Jakeman en Midlands
Easy website
Very clear and informative website. Easy to select sizes of beds and compare prices of different designs. Detailed build instructions.
Paul M en Cambridge
Thank you for taking the time to reply and sharing your experience purchasing from WoodBlocX.
Your feedback is invaluable and we are so pleased you are enjoying your raised beds.
If we can be of any help in the future then do not hesitate to get in touch!
Lian @ WoodBlocX
Always trying harder
Terrific service ... and continual upgrades to their products (technically and as designs). The new liners are a sound and prudent addition (saving a preventative trip to the local builders merchant ... but the price at the latter might be lower).
Kenneth Allinson
Thank you for sharing your feedback, we really appreciate that.
We are so pleased that you are happy with the product and service received.
We look forward to dealing with you again!
Lian @ WoodBlocX
Brilliant!
Excellent service, prompt response to queries, delivered on time, and great fun to put together!
Wonderful Thank you for your 5 star review, we really do appreciate and so happy to hear of your enjoyment of the build process !
Kate @ WoodBlocX
Looks great
Beautiful product, easy to construct provided you follow the instructions!
Martin Warren
Great service and nice product.
The whole experience from creating a bespoke design all the way to delivery and building was really good. Henry was super helpful creating and amending the designs I had in my head until I was 100% happy and did not mind me changing my mind a couple of times. Very happy with the speed of customer service and as impressed how fast the components were delivered.
Only thing that is a little tricky is adding the liner into the planter. I‘d say bigger planters are better done with two people.
Thank you Woodblocx
1st class service very helpful with the additional questions I raised. Prompt and professional.
Adrian en Poynton
Excellent product
Quick delivery and helpful delivery driver.
Delivered quickly and goes together as instructions
delivered on time. clear instructions
Thank you for your feedback, we really appreciate your comments and are so pleased that you are happy with your purchase!
Lian @ WoodBlocX
Easy and flexible
Great service and delivery; they also helped me amend the order when I wanted to add more blocks. The staff were really responsive on the chat app.
Jay George
Thank you for sharing your feedback, we really appreciate that.
We are so pleased that you are happy with the product and service received.
We look forward to dealing with you again!
Lian @ WoodBlocX
Good Product
they missed the membrane off the initial delivery , but got it out to me within a couple of days .
The design was easy to follow and the tips and drawing was easy to follow
Matt Krause
Order was good, delivery was mostly good but some mix up over the actual delivery date.
David Cambridge en CO10 8HW
Good solid product.
Excellent service. Good product and easy to put together. Worth buying a pipe cutter if planning a big installation
Duncan Ingrams en South Wales
Easy build but fantastic quality!
I’d definitely recommend and I’m buying another kit, this is ponds made easy! Amazing company!
Deborah Oconnell en Aylesbury
Expensive seating but it looks good.
Some of the blocks required cleaning out before fitting. Blocks did not align true with the neighbouring block. Other than that it was fine
John Scarrott en Sandbach Station
Great company
Delivery on time CS staff very helpful and the product is first class I have purchased from BlocX in the past so I new what a good company they were and once again they did not disappoint.
Peter Dyson
Great service!
A replacement pond liner for my 6ft x 4ft woodblock fish pond, sorted out my issue got a,liner out to me and now,looking forward to a restock and plants for summer!
RIchard Lane en Reading, Berkshire, UK
Wooden raised bed review - first time purchase
Useful and informative web site with clear instructions - none with delivery which would have been beneficial
Product kerbside delivery arrived on pallet, a day later than expected although Woodblocx chased delivery when requested. Wood blocks very wet on arrival.
Customer will need to cut/ saw blocks and top rails dependent on size which is slightly ambiguous/unclear on web site.
Essential to establish the first layer of blocks correctly
Good quality products
Wooden raised bed admired by neighbours
Arrived when required. Easy to order.
Margaret Madams
Holes not drilled accurately. Holes need clearing out. Gap between blocks a
Gap between blocks and capping. Some blocks had corners broken off. Holes not drilled accurately and needed clearing out of debris. Some blocks had a mould deposit.
Very good product, great design
Very good product, great design to provide a sturdy raised bed. Very proactive communications in response to queries and a non-standard request. Second purchase from them - highly recommended.
Philip Taylor
Generally excellent
Generally excellent. Quite laborious and glad to have a workshop. One problem with instructions - no info that blocks have inset top surface (to take plastic plugs). Please amend.
Have done before and will do again
Excellent alternative to more common materials such as sleepers.
Responsive for a custom design. Answers all questions promptly.
Christopher Willsher
Fantastic
So pleased with the product. From ordering through to delivery the service was fantastic and kept up to date all the way. Would highly recommend.
Diane
great service and good advice when asked
They responded to my request for more dowels the very next day and they arrived a couple of days later...brilliant service
michael sale en Devizes wiltshire
Amazing from start to finish
Service, delivery, quality of product
andrew taylor
Delivered on time and once again simple easy to follow instructions
Hugh Kersey
Great service from ordering to delivery. Kept updated on progress of order. Would buy again from WoodBlocX .
Brillaint product, speedy delivery.
The product is well made and of high quality. It was delivered extermely quickly and was easy to assemble.
Peter Thompson
Brill
Good solid blocks fairly easy to do on my own will last for years to come as a fishpond and they are loving the extra room
sharon m thompson
Happy Fish
Good communication. I knew exactly where my package was and when it was due to be delivered. The team were really helpful and were considerate when delivering a heavy and large package. The product itself was easy to assemble and of a good quality.
Excellent
Excellent product, excellent service with very speedy delivery. Finished article is very impressive. Relatively easy to assemble.
Geoff Price en Aylesbury
Wonderful product and speedy delivery.
Putting the woodblocx together was like playing with Lego. I enjoyed my afternoon putting it together. No drilling or anything difficult! Great product. Will buy another one soon.
Excellent service and the pond liner did the job.
Martine Moore en Royston
The raised bed that I ordered was delivered promptly and all of its components were present. I have yet to construct the bed but, having previously constructed 10 WoodBlocX beds, I'm not anticipating any problems with this one.
Colin Lawrence en Dingwall, Ross-shire
Recommended raised bed
Good product and construction instructions and support
Catherine Elliott
A great product delivered in time as promised!
Robert Bainbridge
Would use again
We found the bed of good quality and the instructions easy to follow. The delivery was on time and the driver very help full.
Excellent product and service, highly recommended
Excellent product and service. A lot of hammering to get all the pegs in, but that has resulted in a really strong, good looking, raised bed. I am very pleased, and planning the next one.
Philip Taylor
An excellent product
Superlative service - ordered on a Monday, delivery on the Friday of a customised order. Great & rapid communications.
Alison Park
From Calum the designer to the girls in the office support was excellent.
All factors excellent - Design,materials,instructions and drawings of each part of the build very easy to follow
Great company to deal with
They were very helpful pre order. Ordering was easy and further enquiries were dealt with professionally and with interest. Not yet installed order but if have questions am confident of getting help
John Ashton en Aberdeen
Good product and service
Good service and printed plans provided made sure planter fitted together perfectly
Bruce Milton
An Excellent Company to deal with
Woodblocx are an excellent company to deal with. In the course of placing two orders (for a bespoke raised pond with planters and for a raised bed) I have contacted them by email, phone and webchat. Every time, they have dealt with my questions efficiently, politely and accurately.
Jim Etherton
Woodblocx Good, Shame about Palletline.
Very Good and professional. I have had to knock off a star as in spite of Woodblock assuring me and marking the paper work their deliverer still came in a large vehicle and the poor driver had to struggle to get to me. He was outstanding and managed with the help of my neighbour. I spoke to Palletline the day before delivery and was told that the paperwork was marked so not Woodblocx's fault and I know you say kerbside delivery to maybe should not have ordered.
Good service great product
Delivery was good and courier kept me well informed on timing. Order process straight forward and a minor error with the products sent was remedied promptly.
Good product, easy delivery and decent build plan.
Alan Rutter
Too hard for me…..
It has proved MUCH harder than I thought to put this together.
Partly my fault because the ground was not level and that took loads of preparation.
Then I found when I hit the stakes in that if they hit a stone on the way down they went crooked and put the whole thing out of alignment again. I am now stuck trying to get a stake out.
I think your advert makes it seem too easy. It suggests a child can help but I am on the point of giving up……
Chris Tegg
Excellent time frame kept informed well. We’ll packed.
Lionel Bradbrook en Stowmarket
Great customer service
Communication was very good throughout the order and delivery process. The planter kit was delivered in time and in good condition.
Andrew Johnson
Elevated garden railway
I asked the design team to do something challenging for my garden railway. They did a great job and I went on to order the kit. Rainy days have delayed installation but the kit has everything ready to go. This is my third major Woodblocx project.
Solid & simple build
Very good and helpful customer service team.
No project is beyond them and they go above and beyond to help get your project up and running.
I built one pond in 2015 and we’ve now built a new one in our new house.
I thoroughly recommend Woodblocx.
Fantastic service.
I can not fault the service I have received. I had a couple of blocks missing, this was sorted immediately, no fuss, very professional . I could not be happier.
Many thanks.
Sue en Maidenhead
Great customer service from website presentation through to delivery.
Website to choose product was comprehensive, clear and easy to navigate. Delivery arrived on day requested and delivery time was confirmed beforehand. Clear instructions for assembly emailed through in advance.
Thank you for your 5 star review
Our team are delighted to hear we met all your expectations Thank you for your purchase
Kate @ WoodBlocX
Raised beds planters
Second big purchase, easy to build following the instructions.
You have to cut the plastic dowels to fit the coping which is time consuming, given the volume they produce you’d have thought that shorter dowels would be provided in the kit.
Very sturdy and looks great
Robert Phin en Dundee
the design team was very helpful and professional.
from the start of the design and thru to the delivery - the team was very professional and extremely helpful.
Angeline Huntley
Hi Angeline!
Thank you very much for the 5-star feedback. We are delighted to hear that you are pleased with your purchase. I will be sure to pass your feedback on to the Design Team.
We hope to see you again soon!
Steven @ WoodBlocX
All good. Friendly & helpful.
Craig McLeish
Hi Craig!
Thank you very much for the 5-star feedback. We really appreciate it.
We hope to hear from you again in the future.
Steven @ WoodBlocX
Very prompt delivery. Easy to use instructions for assembly (no problems) Excellent quality wood. The raised bed looks very good in our garden
David Wilson en Ilkley
Hi David!
Thanks very much for the 5-star review. We really appreciate it.
We are delighted to hear that you are pleased with your purchase.
We hope to see you again in the future.
Steven @ WoodBlocX
2no 2mx2m planters buttoned up in a day! Very good product
Very impressed! We used the planters for a childrens nursery. There’s no nail fixing so ideal if concerned about little ones!
Very easy to assemble and really looks the part!
My client is happy, so I’m happy!
Andy George
Great idea
Ordered a pond and retaining wall. Pond liner was missing from delivery but I contacted them and they sent it immediately. The blocks were all wrapped in one pallet so it took a while to work out which ones were pond and which were retaining wall so it would have been good if the two products were packaged separately. The products are really good though, sturdy and robust and easy to build. Really pleased with them and would definitely recommend
Claire Eastwood en Salisbury
Easy to build, and the questions I did have were answered by customers services well and effectively
Very efficient and helpful customer service.
I have used Woodblocx before to build a bespoke pond and having moved house knew who to turn to when the time came to build a new one.
I recommend Woodblocx for ponds, planters, garden walls.
Colin STUART
Expensive but sturdy kit.
Expensive but sturdy kit. Cutting/drilling not always accurate resulting in rough finish.
Not wow factors as how much you pay
It’s not that easy to align how it’s show in video. I was thinking to buy 10 but no for me as nothing special or wow factor, don’t needs to pay this high price for design. I asked Thursday delivery but phone came on Thursday to arrange delivery so not clear.
Excellent product
Excellent service. Clear instructions and easy to put together. Perfect measurements and looks great
Brilliant product
Design and order easy. Delivery exceptional. Product brilliant
Great customer service and quality product.
We bought a rectangular planter and had no problems putting in the dimensions on the website. Impressed how easy this was, and everything was supplied to build it. Very clear instructions with bespoke diagrams for each level. All went together very quickly and easily, and looks great. Video was a real help.
Marjorie Hall en Inverness
Great
Great product. First class service and delivery.
Kelvin Vincent
Hi Kelvin! Thank you very much for the 5-Star. We very much appreciate it. We are delighted to hear that you are satisfied with your recent purchase.
If you have any questions or concerns in the future, please do not hesitate to get in touch with us.
Steven @ WoodBlocX
Look good . Very easy to assemble, good instructions,. Quick delivery
Second time I have ordered these. Delivery exactly as requested. Easy to assemble with clear instructions and look terrific. Good that sent a few extra blocks and dowels. Helps with a mistake! Good idea to buy hammer and cutter. They really help.
LUISE FITZWALTER
Thanks for taking the time to reply, we really appreciate your review and sharing your experience.
We are so pleased that you are happy with your purchase and we value to repeat custom.
If you do need any assistance at all in the future, then please ensure you contact customer support on [email protected] and we will be happy to assist!
Lian @ WoodBlocX
Bespoke design
Provided materials to build a raised bed exactly to my design.
Thank you for your feedback, we really appreciate your comments and are so pleased that you are happy with your purchase!
Thank you for your custom, If we can be of assistance in the future then please do not hesitate to get in touch!
Lian @ WoodBlocX
First class
Thank you very much for the 5-star review! We really appreciate it here at WoodBlocX as this enables us to improve our Customer Service.
We are delighted to hear that you are happy with your product.
Our Aftercare Service is always available to you should you have any questions or concerns going forward.
We hope to see you again in the near future.
Steven @ WoodBlocX
Great product easy to put together
Excellent service, delivery in just a few days. The product is amazing, very easy to put together. I expected to need some help but managed it perfectly on my own.
Thank you very much for the 5-star review! We really appreciate it here at WoodBlocX as this enables us to improve our Customer Service.
We are delighted to hear that you are happy with your product.
Our Aftercare Service is always available to you should you have any questions or concerns going forward.
We hope to see you again in the near future.
Steven @ WoodBlocX
Excellent product, easy to build.
We loved that this product could be ordered to our desired dimensions. This prevented us needing to cut down any large lengths of wood. The raised bed was really easy to build. You do need to make sure you have the tools recommended.
Our only niggle would be the need to trim down dowels in order to put on the top board. Surely a pack of shorter dowels could be provided for this purpose?
Alexander Lister
Hi Alexander.
Thank you very much for the 4-star review and your feedback. This goes a long way to help us improve our services.
We are delighted to hear that you are happy with the product you have received. If you have any questions about your purchase our Aftercare Service is always available to you. Our Admin team will be happy to answer any questions you may have.
Unfortunately, we are not able to offer dowels in a different sizes but this is an option we will be looking into in the near future.
Steven @ WoodBlocX
Great product and service
Service was exceptional, from the first email and sketch from myself delivery was very quick. Calum was responsive to any queries I had and I can not fault him or WoodBlocX.
Mark Johnson en Hereford
Thank you for your feedback and photos
Fantastic to see the before and after . Well done on your build !
Calum and WoodBlocX were very happy to help in your design .
Kate @ WoodBlocX
Room for improvement.
The end result is a sturdy raised bed that I am sure will last for may years. However:
1) As reported to, and discussed with WoodBlocX the delivery was a mess. The wrapping was undone and I received a pile of loose bits lying on a pallet. Two bits were missing and eventually found on the floor of the delivery lorry.
2) The wooden blocks shown on the website and in the associated videos look (and are) much nicer than what I received. There was a degree of "rough and ready" about the blocks I received. Several of the bored holes needed tidying up before the dowels would fit properly. Not a disaster but not really premium product material.
Draft sketch converted into a great design package.
Converted my hand drawn sketch into a perfect design which was easy to install and looks great.
Thank you for your 5 Star review we really do appreciate it , our design team were very happy to help in achieve your design
Kate @ WoodBlocX
The website was very easy to use and a great selection of products available. We nearly went for the bespoke option but realised the Kitchen Garden container was near enough the size we needed and went for this option. We were very impressed with the tracking available and the information we received.
Anthea Whalley
Thank you for your wonderful feedback, We are so pleased that you are happy with your order.
We look forward to dealing with you again!
Lian @ WoodBlocX
Fantastic product
Great company to work with, great communication from start to finish. Extemely helpful. Love the finished product great quality and easy to build.
We are so pleased that you found our product easy to use and are pleased with our service.
If we can be of assistance in the future then please do not hesitate to get in touch!
Lian @ WoodBlocX
5 star product
product easy to use and customer service was excellent
Andrew Clark
Thank you for your feedback, we really appreciate your comments and are so pleased that you are happy with your purchase!
Lian @ WoodBlocX
Excellent customer service
Fabulous product great service and follow up
Richard Hughes
Thank you for your custom, If we can be of assistance in the future then please do not hesitate to get in touch!
Lian @ WoodBlocX
Excellent purchase of an Urban Corner Raised Bed
I contacted WoodBlocX before making the purchase to ask about the product and they were extremely helpful. The item took only a couple off days to turn up once ordered and it came with everything required.
Chris en Newcastle
Thank you for sharing your feedback, We are so pleased that you are happy with the product and service received.
We look forward to dealing with you again!
Lian @ WoodBlocX
Great product!
Easy to order and pallet company helpful in organising delivery.
All items present and correct and well wrapped on the pallet.
Liz en Hove
Thank you for your feedback, we really appreciate your comments and are so pleased that you are happy with your purchase!
Lian @ WoodBlocX
I would recommend WoodBlocX. This delivery for my custom made rectangular raised bed was fast and I was able to make it fairly easily. And I am a 65 year old woman.
Thank you for your feedback, it's great to hear that you found the construction easy.
If we can be of assistance in the future then please do not hesitate to get in touch!
Lian @ WoodBlocX
Straight forward design service. Fast and responsive, no complaints on the service.
Thank you for your feedback, we really appreciate your comments and are so pleased that you are happy with your purchase!
Lian @ WoodBlocX
Great product and speedy delivery
I found the product easy to work with because of its intrinsic block design and fixing method.the alternative would have meant large blocks of wood which would need to be cut and fixed together.
The system gets over all these issues.
It looks good and will look better with plants .
Only issue was one flush capping holes did not align with remains of plastic which meant I had to drill bigger holes in the capping and shave parts of the plastic fixings to make it fit.
Thank you for your feedback, we really appreciate your comments and are so pleased that you are happy with your purchase!
We would be happy to replace the capping section if required, please get in touch and we can resolve this for you.
Lian @ WoodBlocX
Good product and nice staff.
Margaret Jones en Ynys Môn.
Thank you for your feedback, we really appreciate your comments and are so pleased that you are happy with your purchase!
Lian @ WoodBlocX
Very pleased with installation guides and finished product.
The plans and instructions are excellent and the kit provided matches in every way. Curves are tricky however (mine was a bespoke design but the standard circle may be the same) because 4-hole capping has to fit on the top 2-hole layer. I needed to cut one to force the fit. But the overall effect is still great.
Stuart Donnan en Southampton
Hi Stuart.
Thanks very much for the 5-star review!
We are delighted to hear that you are happy with your recent WoodBlocX purchase. If you have any other issues or concerns, please feel free to get in touch with us at [email protected] and we will be happy to assist you.
Steven @ WoodBlocX
I have had two bodies from woodblock now service was excellent customer service was 10 /10 very easy to build looks fantastic
Thank you very much for the 5-star review.
We really appreciate it here at WoodBlocX.
We hope to hear from you again in the future
Steven @ WoodBlocX
Very easy to build
Exactly as described. Arrived on schedule, all parts included and clear instructions. It took about 4 hours for the two of us to build. The hardest part is getting the first layer level, but even that proved easier than we anticipated.
David en Godalming
Hi David!
Thanks very much for the 5-star review!
We are delighted that you are happy with your purchase and that the build process went well.
Thanks for sending us the pictures. They look fantastic! We really enjoy seeing the ideas our customers have come up with.
If you have any questions or concerns about your recent purchase, please feel free to get in touch with us.
Steven @ WoodBlocX
Custom built flower beds
I ordered custom built flower beds. Very pleased with the product and instructions made it easy to put together. I would buy again and have already recommended the product to others.
Thank you very much for the 5-star review!
We are delighted to hear that you are satisfied with your purchase and that you would recommend us to your friends. We really appreciate that!
We hope to see you again in the future.
Steven @ WoodBlocX
Brilliant service
I have ordered four different planters and a seat from WoodBlocX and been very happy with delivery and quality but unfortunately on my last order 2 parts were missing . I called WoodBlocX and no questions asked the parts were ordered that day the service was brilliant and the parts arrived a few days later. Would definitely recommend.
Debra Roffe
Hi Debra!
Thanks very much for the 5-star review! We really appreciate it and I am delighted to see that our Admin Team was able to sort out the issue for you with no problems.
If you have any questions or concerns about your recent purchases, please do not hesitate to get in touch with us. We are always happy to help.
Steven @ WoodBlocX
Excellent
Intend to buy more having had such a good experience this time. Had only seen them advertised, was pleasantly surprised at quality and ease of construction.
Thank you very much for the great review! We are delighted to hear that you are happy with your recent purchase.
if you have any questions or concerns going forward, please feel free to get in touch. Our Admin team is always happy to answer any questions.
We hope to see you again in the near future
Steven @ WoodBlocX
Good product and very helpful customer service
Good customer service and helpful with queries
Thank you very much for the great review!
We are delighted to hear that you are happy with your purchase.
Please feel free to get in touch with us at any time if you have any questions or concerns.
We hope to see you again!
Steven @ WoodBlocX
A very good system with helpful ‘how to’ notes and a good personal plan
A clear and well worked out system. Essential to get first layer level and properly lined up which took time. Cutting the pegs before capping had to be carefully done. Suggestion: create different pegs for last layer eliminating cutting. Some capping mitring not quite true. But final result looked good and I am pleased with it.
Thank you for your feedback, we really appreciate your comments and are so pleased that you are happy with your purchase! We are always looking at ways to improve our service and thank you for your suggestions. If we can be of assistance in the future then please do not hesitate to get in touch!
Lian @ WoodBlocX
Overall service from start to delivery excellent all information to hand and so easy to install would recommend to all.
Neil Davies
Thank you for your feedback, we really appreciate your comments and are so pleased that you are happy with your purchase!
Lian @ WoodBlocX
Absolutely first class product and support. I will be ordering more planter
The service was fantastic, great support on the build. Delivery was fast. Always someone there to help, great support in the design.
Thank you very much for the 5-star review! We all really appreciate it here at WoodBlocX.
We are delighted that you are pleased with your purchase.
If you have any questions about your purchase, feel free to get in touch with us anytime.
Steven @ WoodBlocX
Excellent service, great instructions and easy t build.
Excellent service - pallet arrived very quickly after the order made, instructions very clear. In terms of improvement - one of the capping modules had to be trimmed to fit and perhaps a little more on fitting the liner.
John McCann
Hi John!
Thank you very much for the great review! We are delighted that you are pleased with your purchase.
Feel free to get in touch anytime if you have any questions or concerns about your purchase in the future
Steven @ WoodBlocX
Excellent product and prompt efficient delivery
Excellent service, the delivery was very quick and well organised. The raised bed was very easy to put together with very clear instructions.
Thank you very much for the perfect review!
We very much appreciate it here at WoodBlocX.
If you ever have any questions or concerns regarding your purchase, we are always available to assist.
Steven @ WoodBlocX
Third garden plantar
This was our third order from this company. Quick delivery. Using the guidance notes the garden plantar is easy to assemble. The plantar is of high quality & gard wearing.
debbie outram
Hi Debbie!
We are always pleased to see a repeat customer! Thank you so much for the fantastic review.
We are always available to answer any questions or concerns you may have going forward.
Steven @ WoodBlocX
This was our 2nd buy & found it really good Arrived quickly & well packed Finish on blocks a bit rough around holes needed tidying up
REV DR COLIN RYAN
Thank you very much for the great review!
We are always happy to see repeat customers!
If you feel any of your blocks are unsatisfactory, please send us some photographs of the blocks in question and we will be happy to replace them for you.
Steven @ WoodBlocX
Worth it but harder to put together than I anticipated!
The customer service and help on the telephone from the staff was second to none- so helpful! The YouTube videos with instructions were helpful in how to put the structure together. Structure itself looks nice- only feedback is longer top edging, especially longer sections with 12 wholes can be very difficult to get on! Definitely not as easy as the video showed. Blocks themselves though easy enough once you get the hang of it.
Sophie Nicholas
Hi Sophie!
Thanks very much for the 5-star review. We very much appreciate it.
I am sorry to hear that you had some problems with the capping. If you could send us some photographs of the area in question, our Admin Team can take a look and advise. The email address to use is [email protected]
Steven @ WoodBlocX
Excellent UK Product
Great value for money. Excellent product. Quick delivery. Fantastic design service. Detailed and simple to follow instructions for easy assembly.
Richard Davis en Hatfield
Hi Richard!
thank you very much for the 5-star review!
We really appreciate it here at WoodBlocX. Thank you for sending in the photographs, your garden looks fantastic!
We love seeing the ideas our customers have come up with
Steven @ WoodBlocX
Delivers every time.
They do excellent what they say they will do - delivery great - quality excellent.
David Porter
Hi David!
Thank you very much for the 5-star review! We really appreciate it.
If you have any questions or concerns about your purchase going forward, please do not hesitate to get in touch
Steven @ WoodBlocX
Wow better than I imagined and easy and fun project. Service was amazing and I’d do this again. Well worth the price. So solid
Thank you very much for the 5-star review!
We very much appreciate it here at WoodBlocX.
Thank you for sending in the photographs, they look fantastic!
Steven @ WoodBlocX
As good as ever.
Great service
Great servce, and lovely product. Could not be more helpful from start to finish. Would highly recommend.
Thank you very much for the 5-star review! and supporting WoodBlocX! We very much appreciate it.
Steven @ WoodBlocX
Well made product and great customer service. Prompt delivery.
From ordering online to delivery was excellent customer service,
Easy to build took around 2/3 hrs to fully set everything up
And most of all the fish love it ???
Many thanks for a great product
Terry Cox
Great company and raised beds
Great service from WoodBlocX it was the 6th one we bought so can recommend
Easy website to use, order processed promptly with clear instructions about what would happen next. Order received within a few days, in the 2 hour slot arranged with the delivery company.
Philip Reynolds en Gloucestershire
Helpful Staff
Delivered when it said it would be by very helpful driver. Good communication from the company.
Brian Baker
Great system
Great system. Managed to make it up on my own, with false starts along the way. (Lady in my 70’s). Despite watching the video, printing the instructions, I still over-enthusiastically hammered in too many dowels on the first layer! A phone call to WoodblocX sorted this out, extremely helpful support. Thank you.
Thank you very much for the 5-Star review.
We very much appreciate it here at WoodBlocX.
We are delighted that you are happy with your recent purchase
Steven @ WoodBlocX
The perfect solution
An excellent product, and the service from the team was amazing. Swift response to queries, plenty of ideas to help us design something bespoke. Really easy to put together and the instructions where very clear.
Helen Parr
Thank you very much for the 5-star review. We really appreciate it here at WoodblocX.
We are delighted to hear that you are happy with your recent purchase. If you have any questions or concerns, please feel free to get in touch.
Steven @ WoodBlocX
Perfect
Got to replace some broken raised beds at the back on the garden. Incredibly easy to assemble and look totally amazing. Have ordered another 2 for the other 2 beds. They are a little pricy but they last for years. Well worth the extra money.
Claire Stay
Hi Claire. Thank you very much for the 5-star review. We really appreciate it here at WoodBlocX.
We are delighted to hear that you are happy with your purchase. If you have any questions or concerns regarding your purchase, please do not hesitate to get back in touch with us.
Steven @ WoodBlocX
Great product
Great service and delivery. Kept us informed each step of the way.
Thank you very much for the 5-star review! We really appreciate it. If you have any questions or concerns regarding your purchase, our aftercare service is always available to you.
